Travel training & resources

Our Travel Training  Program is a free service designed to teach bus riders how to access transit options safely and independently. 

Why Travel Training Helps 

  • Know how to go where you want, when you want 
  • Access your community 
  • Save money on transportation 
  • Feel more independent 
  • Travel with convenience 

Let’s Talk, Transit information sessions 

We offer weekly Zoom information sessions to help riders understand our transit system. 

Learn how to navigate our network, get answers about On-Request, Winnipeg Transit Plus, and more.

Sessions run on Tuesdays from noon to 1 p.m. Registration is required.

Register online

To join by phone (audio only):
Dial: 204 272 7920
Enter meeting ID: 975 6408 0035
Enter passcode: 123456

Upcoming sessions

Using the Winnipeg Transit+ On-Request App — Tuesday, May 5, noon – 1 p.m.

  • Booking trips for On-Request and Transit Plus
  • Exploring app features, including setting favourite locations and past trip

Navigating Our Transit System — Tuesday, May 12, noon – 1 p.m.

  • Primary lines and feeder routes
  • Effective trip planning
  • Trip planning tools
  • Transit fares

Winnipeg Transit Plus — Tuesday, May 19, noon – 1 p.m.

  • Overview of Transit Plus
  • Application process and eligibility
  • How to book a ride

On-Request — Tuesday, May 26, noon – 1 p.m.

  • What is On-Request?
  • How On-Request works
  • Where is it available
  • How to book

Printed system maps 

Printed system maps are now available at Winnipeg Public Library branches across Winnipeg! 

You can still find printed system maps at Winnipeg Transit Customer Service Centres, and from our travel trainers and street teams.

Download the transit system map (PDF, 2.9MB)

Types of travel training 

Understand how to: 

  • Plan a trip 
  • Read transit maps and schedules 
  • Recognize bus numbers, stops, and landmarks 
  • Understand safety and security options 
  • Board a bus with a mobility aid and secure a wheelchair or scooter 
  • Pay fares and buy passes 
  • Transfer between buses 

Choose In-person or virtual training sessions, including: 

  • Basic Transit Orientation:  A short session for those with some transit experience 
  • Transit Presentations:  We offer customized presentations designed for targeted community groups (e.g. accessibility features, low-income transit program, etc.) 
  • Mobility Device Sessions:  Hands-on practice on how to use your mobility devices to board a bus 
  • One-on-One Training:  Personalized training for people who need extra time to learn transit options 
  • Train the trainer workshops:  Training for staff and volunteers at agencies that assist people learning to use transit for service providers 

If you are interested in placing a training request or looking for further information about Travel Training opportunities, please contact 311. 

Once you have submitted your inquiry, a representative from the travel training program will follow-up with you directly to obtain further details and arrange your training session. 

On-demand network travel training 

Our travel training team is available to help better understand Winnipeg’s new bus network. We’re offering group sessions to community organizations. 

Request a session

The Transit travel training team will customize a presentation suitable for your group.

Travel training resources

Prefer to self-learn? Or waiting on a travel training request? 

Here are some resources to help you get started:

On-Request overview

Navigo settings training video 

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