Skating

• We reserve the right to limit the number of skaters on the ice at one time
• Skate only in the direction set by skate patrol
• No food or drinks allowed on the ice
• Training bars are to remain in the beginners’ area (note: no training bars provided)
• Outside items are not allowed on the ice surface, such as:
  • Hockey sticks
  • Footwear other than skates
  • Strollers
  • Sleighs
• No throwing objects (elbow pad, gloves)
• No piggyback skating (including parents carrying their child)
• The penalty box and players’ benches are out of bounds
• Dangerous skating is not allowed, such as:
  • Tag
  • Crack the whip
  • Fast skating
  • Weaving through traffic
  • Backwards skating
  • Spins
  • Figure skating
• Cell phones are not to be used while skating. Leave the ice surface if you get a call
• We strongly recommend the use of a CSA-approved hockey helmet and cage for all ages.

Everyone has the right to a safe and respectful environment. Inappropriate or unlawful behaviour is not tolerated in City of Winnipeg facilities or programs.

Our goal is to provide a safe, respectful, welcoming, and inclusive environment where customers and participants can thrive.

Expectations

Every customer will:

• Respect personal safety and boundaries
• Maintain a respectful environment, free of:
  • Racism
  • Discrimination
  • Harassment
  • Disruptive conflict
  • Violence
• Refrain from engaging in misconduct of a sexual, physical, or verbal nature
• Immediately report any inappropriate or unlawful behavior to an employee on duty

Consequences

Customers will be asked to leave if:

• They choose not to follow the code of conduct, or 
• They do not change their behaviour when asked

Other consequences may include:

• Suspension of service privileges
• Banning from City of Winnipeg properties
• Legal charges

Examples of inappropriate conduct

Examples include, but are not limited to:

• Refusal to follow facility rules
• Refusal to follow employee’s request to adhere to rules
• Misuse of any facility space, including washrooms 
• Intentional interference with:
  • Another customer’s use and enjoyment of the facility or program
  • The ability of employees to perform their duties
• Any criminal activity
• Inappropriate conduct involving children 

For privacy reasons, the City of Winnipeg does not:

• Disclose personal information
• Mediate between parties in cases of patron inappropriate behavior

The City of Winnipeg partners with the Canadian Centre for Child Protection (C3P). All disclosures, allegations or suspicions of sexual, unlawful, or inappropriate behavior by a patron in our recreation facilities are taken seriously and followed up on.

The use of all technological devices is prohibited in:

• Washrooms
• Change/locker rooms
• Showers

You must get permission from staff before using any device to take:

• Pictures
• Videos
• Audio recordings

Staff have the authority to:

• Request verification of the intent of anyone taking photos, videos, or audio recordings in the facility
• Grant or deny permission if the technological device protocol is not being followed

Pictures may only be taken of children/patrons in your personal care. Every attempt should be made to limit or eliminate other patrons from being filmed in the background.

Media requests

For filming, photographing, or interviews inside our facilities, submit a Media inquiry.