Our annual water meter reading program is gearing up for another season.
Our employees visit homes on weekdays between 9 a.m. and dusk from May to September. They will only knock at front and side doors, not back doors, and dogs must be secured either in another room or a kennel. Homeowners must also ensure the water meter is easily accessible and clear of obstructions.
Our meter readers will be wearing a uniform with a City of Winnipeg logo, carrying a hand-held device, and will present photo identification before entering a residence. Homeowners are reminded to ask for identification before allowing a meter reader into their home.
Each meter reader will also be wearing a facemask and homeowners are encouraged to maintain physical distancing. They won’t enter the home if anyone in the household is experiencing COVID-19 symptoms.
“It’s important to submit regular water meter readings so you only pay for the water you use,” said Gilbert Fillion, Superintendent of Meters with the Water & Waste Department.
Leaks in household plumbing can also go undetected if water meter readings aren’t submitted regularly, which can add hundreds of dollars or more per year to a resident’s utility bill.
One accurate meter reading is required to be submitted per year, but residents are encouraged to submit readings four times per year to help prevent large ‘catch up’ bills in the future. If a homeowner isn’t at home at the time of the visit, a meter reading card will be left with instructions on how to provide an accurate meter reading by phone or online.
The annual water meter reading program wraps up on September 1.
Homeowner, renter and business information Water and waste