Our summer water meter reading program is getting underway

A meter reader shows their ID tag.
Our meter readers will be wearing a uniform with the City of Winnipeg logo, carry a device, and have photo identification.

Don’t be surprise if we knock on your door this summer. It’s the start of our meter reading season.

We’re visiting homes weekdays between 9 a.m. and 8:30 p.m. until August 29. Our staff will take an accurate reading of your water meter.

 “It’s important to submit regular water meter readings,” said Gilbert Fillion, Superintendent of Meters with the Water & Waste Department. "The readings help detect possible leaks in your home and ensures you only pay for the water you have used."

Our meter readers will:

  • only knock at front and side doors.
  • wear a uniform with a City of Winnipeg logo
  • carry a hand-held device
  • present you with their photo identification before entering your home.

If they don't present you with their photo identification, you should ask to see it before allowing them into you home.

Make sure your water meter is easily accessible and clear of obstructions. If you have a dog, put it in another room or a kennel.

Stop a leak

Plumbing leaks in your home can also go undetected if you do not submit water meter readings. Even a small undetected plumbing leak can add hundreds of dollars or more to your utility bill.

You’re required to submit one accurate meter reading per year. But, we encourage you to submit readings four times per year. These extra readings help prevent large ‘catch up’ bills in the future.

If you’re not at home when we stop by, we’ll leave a meter reading card. It will have instructions on how to provide an accurate meter reading by phone or online.

 

Originally posted on April 26, 2023

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