Annual water meter reading program cancelled

Released: May 1, 2020 at 12:33 p.m.
While meter readers won’t visit homes, residents must still submit their water meter readings

Winnipeg, MB – Due to concerns about COVID-19, the City of Winnipeg Water and Waste Department’s annual water meter reading program has been cancelled for 2020.

For the safety of our customers, water meter readers will not be visiting homes this summer. Residents will receive a card in the mail explaining how to submit their meter reading, either online using MyUtility or by phone.

The City of Winnipeg requires at least one accurate meter reading per year from each customer; however customers are encouraged to submit readings four times per year to avoid estimated bills and ensure they only pay for the water they use.

Submitting regular, accurate meter readings also allows customers to monitor the amount of water they use, which can help find leaks in household plumbing.

For more information, visit: myutility.winnipeg.ca.

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