311 City services

Find ways to report, apply/register, pay, or view/find information about popular City services, programs, and activities.

City services

Search for services, programs, and information by keyword or use the service and property type filters.

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Online services

Online

  • Manage your utility account online
  • Access utility bills and track water consumption
  • Set recycling, garbage and yard waste collection day reminders
  • Don’t have a MyUtility account? Register now 

Update property information to open or close a utility account

  • Find media releases about City services, programs, and initiatives

Social media listing

  • Find information about on-street parking

Meter payment methods

  • Pay for your on-street parking using the PayByPhone app
  • Find stories and videos about what is happening at the City
  • View heated and unheated outdoor pool locations and admission rates
  • Unheated pools have free admission

All outdoor pools are closed for the season.   

  • Park bench donation program

Contact 311 to report a damaged park bench

Online

  • Search for parks with specific amenities, athletic fields, and features
  • View a map of parks in Winnipeg
  • View park washroom hours and status
  • Hours may occasionally be affected by weather or unscheduled maintenance
  • Learn about the different winter parking bans that can be declared to support snow clearing operations

Sign up for parking ban notifications

Download the Know Your Zone app 

  • Get notified when a winter parking ban is in effect
  • Find your residential street snow zone
  • Find out when your street will be plowed during a residential parking ban

Online

  • Report common parking violations

View parking violation examples

Current call times

Contact 311

Mobile apps

A variety of official City apps are available for download.

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