311 City services

We’re upgrading our systems to serve you better. Until further notice, please call 311 for updates on service requests submitted online after December 15, 2025. Thank you for your patience during this upgrade.

Find ways to report, apply/register, pay, or view/find information about popular City services, programs, and activities.

City services

Search for services, programs, and information by keyword or use the service and property type filters.

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Online services

Online

  • Report an odour from Brady Landfill
  • Recycle your real Christmas tree and pick up free wood chip mulch every year during the month of January
  • View a list of contractors licensed by the City

Contractors must be licensed by the City to perform work on the City water or sewer system, or to install services that connect to the system.

Online

  • Submit a specialty lighting request for Esplanade Riel and the WINNIPEG sign
  • Learn what to do if your pet is lost
  • If you have found a dog, contact 311 to report it
  • If you have found a cat, contact the Winnipeg Humane Society at 204-982-2025

Online

  • Report lost property to police

Online

  • Submit a report for items lost on a bus or follow up on an existing report

Winnipeg Transit Plus lost & found

Online

  • View Winnipeg maps including cycling, street construction, crime maps, and more

Online

  • Our collectors generally work from 7 a.m. until 6 p.m. Please wait until after 6 p.m. before reporting a missed collection.

Current call times

Contact 311

Mobile apps

A variety of official City apps are available for download.

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Information collected will be used to improve our website. Do not use this form to submit a request for service or information because it will not be forwarded to departments for response. To submit a request for service or information, contact 311.

This form is not intended to collect personal information; however, any personal information you choose to include in your comments is collected by the City of Winnipeg under the authority of section 36(1)(b) of the Freedom of Information and Protection of Privacy Act for the purpose of improving our website and will not be used or disclosed for any other purposes, except as authorized by law. Contact the Corporate Access and Privacy Officer by mail (City Clerk’s Department, Susan A. Thompson Building, 510 Main Street, Winnipeg MB, R3B 1B9) or by telephone (311) if you have any questions about the collection of this information.