311 City services

Find ways to report, apply/register, pay, or view/find information about popular City services, programs, and activities.

City services

Search for services, programs, and information by keyword or use the service and property type filters.

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Online services

Frozen catch basin

Online  Seasonal

  • Report a frozen drain (catch basin) to prevent street flooding 

If private property is flooded or there’s a safety concern, contact 311.

Garbage & litter in public areas

Litter in public areas is picked up once every two weeks in conjunction with the mowing cycle. 

If you find a needle or syringe in a playground or park, contact 311.

Golf courses

Online

Graffiti

The Graffiti Control By-law prohibits the sale of spray paint to anyone under  18.

Graffiti reporting & removal

Online

  • Request graffiti removal on private property
  • Report graffiti on public property

Grass mowing & weed control

  • Learn about weed control responsibilities and our mowing cycle 

Gravel roads

  • View maps for gravel and chip seal road maintenance activities
  • Activities include dust control, chip sealing, dragging, shaping, subgrade repairs, and pothole repairs

Local improvements - gravel/granular lanes

Indoor pools

  • View indoor pool locations, swim schedules and admission rates

Insect concerns

Online

  • Report insect concerns including mosquitoes, wasp nests, and tree pests
  • Register for a buffer zone
  • Report standing water

Insect control

  • Learn how to control household pests such as ants, bed bugs and cockroaches
  • Find information on flying and stinging insects such as bees, wasps and mosquitoes
  • Register for buffer zones and insect control activity notifications

Report insect concerns

Current call times

View 311 call time data

Last updated:

Contact 311

Social: @cityofwinnipeg 

Email: 311@winnipeg.ca

Phone or fax: 311

Toll free: 1-877-311-4974 (4WPG)

MRS/TTY relay: 711

For callers who are deaf, hard of hearing, or have a speech disability.

Mobile apps

A variety of official City apps are available for download.

PayByPhone

Pay for your on-street parking

Know Your Zone

Get notifications about seasonal parking bans and when your residential street will be cleared of snow 

Winnipeg Transit

Plan your trip, find stops, and schedules

Recyclepedia

Learn how to recycle, compost, or dispose of your unwanted items 

Waze

Share and receive traffic information such as road closures,  construction, and traffic impacts

Winnipeg Golf Courses

Enhance your game with an interactive scorecard, track score stats, book tee times, and find out about the latest deals

Winnipeg Public Library

Access your library account, search the collection, and renew and place holds on items

Winnipeg WAV

Book a Wheelchair Accessible Vehicle (WAV)

Winnipeg Transit On-Request

Book On-Request trips

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