311 City services

Find ways to report, apply/register, pay, or view/find information about popular City services, programs, and activities.

City services

Search for services, programs, and information by keyword or use the service and property type filters.

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Online services

Online

  • Search for parks with specific amenities, athletic fields, and features
  • View a map of parks in Winnipeg
     
  • View park washroom hours and status
  • Hours may occasionally be affected by weather or unscheduled maintenance
  • Learn about the different winter parking bans that can be declared to support snow clearing operations

Sign up for parking ban notifications

Download the Know Your Zone app 

  • Get notified when a winter parking ban is in effect
  • Find your residential street snow zone
  • Find out when your street will be plowed during a residential parking ban

Online

  • Report common parking violations

View parking violation examples

  • Find things to do and off-leash dog areas
  • View rentable park locations and learn how to rent a park

Online

  • Pay a bylaw penalty notice online

Penalty notice payment methods

Online

  • Pay a parking ticket (penalty notice) online

Parking ticket payment methods

Online

  • Sign in to your peggo account, or register a new account
  • Load your peggo card
  • View remaining card balance and passes you may have pending
  • Set up auto reloads

Learn more about peggo

Online

  • Report cards not scanning or scanning incorrectly
  • Report cards loaded with incorrect fare and balances not updating

Current call times

Contact 311

Social: @cityofwinnipeg 

Email: 311@winnipeg.ca

Phone or fax: 311

Toll free: 1-877-311-4974 (4WPG)

MRS/TTY relay: 711

For callers who are deaf, hard of hearing, or have a speech disability.

Mobile apps

A variety of official City apps are available for download.

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Information collected will be used to improve our website. Do not use this form to submit a request for service or information because it will not be forwarded to departments for response. To submit a request for service or information, contact 311.

This form is not intended to collect personal information; however, any personal information you choose to include in your comments is collected by the City of Winnipeg under the authority of section 36(1)(b) of the Freedom of Information and Protection of Privacy Act for the purpose of improving our website and will not be used or disclosed for any other purposes, except as authorized by law. Contact the Corporate Access and Privacy Officer by mail (City Clerk’s Department, Susan A. Thompson Building, 510 Main Street, Winnipeg MB, R3B 1B9) or by telephone (311) if you have any questions about the collection of this information.