311 City services

Find ways to report, apply/register, pay, or view/find information about popular City services, programs, and activities.

City services

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Online services
  • Have your say and stay connected to City projects that interest you
  • Learn about the Places to Go – Public Restroom Strategy

Public washrooms are available 24 hours a day, seven days a week, 365 days of the year. They are located in the Downtown area to provide places to go for those experiencing homelessness.

Online

The Responsible Pet Ownership By-law requires that all dogs and cats over the age of six months be licensed. Licences must be renewed annually (bi-annually for 2 year licences).

  • Learn about Facility and Active Living Pass options

Book drop-in fitness classes in advance using leisureONLINE

  • Rent a carnival game, sports kits, or recreation equipment
  • Gift the gift of recreation and buy a recreation gift card
  • Can be used toward Leisure Guide activities, facility memberships and admissions, merchandise, and rentals

  • Find information about recycling and garbage collection and services

Online

  • Register for programs using leisureonline

View Leisure Guide and Priceless Fun program publications

Online

  • Submit a park space rental application online

Park rentals & locations

Learn about:

  • retention pond safety
  • algae, vegetation and wildlife
  • pond maintenance

Contact 311 to report:

  • dead fish in ponds
  • debris in ponds or fountains
  • fountains or their lights not working
  • walkway lights not working

Current call times

Contact 311

Social: @cityofwinnipeg 

Email: 311@winnipeg.ca

Phone or fax: 311

Toll free: 1-877-311-4974 (4WPG)

MRS/TTY relay: 711

For callers who are deaf, hard of hearing, or have a speech disability.

Mobile apps

A variety of official City apps are available for download.

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Information collected will be used to improve our website. Do not use this form to submit a request for service or information because it will not be forwarded to departments for response. To submit a request for service or information, contact 311.

This form is not intended to collect personal information; however, any personal information you choose to include in your comments is collected by the City of Winnipeg under the authority of section 36(1)(b) of the Freedom of Information and Protection of Privacy Act for the purpose of improving our website and will not be used or disclosed for any other purposes, except as authorized by law. Contact the Corporate Access and Privacy Officer by mail (City Clerk’s Department, Susan A. Thompson Building, 510 Main Street, Winnipeg MB, R3B 1B9) or by telephone (311) if you have any questions about the collection of this information.