311 City services

Find ways to report, apply/register, pay, or view/find information about popular City services, programs, and activities.

City services

Search for services, programs, and information by keyword or use the service and property type filters.

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Online services


  • Request a review by a City screening officer

If you’ve already submitted a request for review, you can check the status of your review.

  • View common complaint types


  • Apply for the Education Property Tax Credit
  • To have the credit added to your next year’s property tax bill, applications must be received by March 15

Education Property Tax Credit advance and self-declaration information

  • Learn how to prepare yourself, your family, and your property before an emergency or disaster happens


  • Request an extra garbage or large item (bulky) pickup for eligible solid waste items 

Modify an existing request

Cancel a pickup request

Report a missed pickup


  • Applications to revise your Business ARV Assessment must be done during the revision period.


  • Applications to revise your realty assessment must be done during the revision period. 


  • Search your address to view your collection schedule and set up reminders
  • View fitness centre locations and their features, including weight rooms and running tracks


  • Help eliminate fraud, theft, and waste of City of Winnipeg funds, property and/or resources
  • Report any observed or suspected fraud, waste or misuse of City resources online or by phone at 1‑866‑840‑5837
  • Reports are anonymous - you are not required to provide your personal information

Current call times

Contact 311

Social: @cityofwinnipeg 

Email: 311@winnipeg.ca

Phone or fax: 311

Toll free: 1-877-311-4974 (4WPG)

MRS/TTY relay: 711

For callers who are deaf, hard of hearing, or have a speech disability.

Mobile apps

A variety of official City apps are available for download.

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Information collected will be used to improve our website. Do not use this form to submit a request for service or information because it will not be forwarded to departments for response. To submit a request for service or information, contact 311.

This form is not intended to collect personal information; however, any personal information you choose to include in your comments is collected by the City of Winnipeg under the authority of section 36(1)(b) of the Freedom of Information and Protection of Privacy Act for the purpose of improving our website and will not be used or disclosed for any other purposes, except as authorized by law. Contact the Corporate Access and Privacy Officer by mail (City Clerk’s Department, Susan A. Thompson Building, 510 Main Street, Winnipeg MB, R3B 1B9) or by telephone (311) if you have any questions about the collection of this information.