311 City services

Find ways to report, apply/register, pay, or view/find information about popular City services, programs, and activities.

City services

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Online services
  • View public skating schedules and rules, and skating lesson information

Online

  • Request your free smoke alarm, installed by Winnipeg Fire Paramedic Service crews
  • The S.A.F.E. Family Program will install a smoke alarm in owner-occupied households not equipped with a working smoke alarm

This program is not available to rented homes and apartments. If you live in a rental property and you do not have a working smoke alarm, fill out the form or contact 311. A fire inspector will contact you and resolve the issue with the property owner.

Online Seasonal

  • Get the latest update on snow clearing activities
  • View a map showing the status of snow clearing on streets and sidewalks 

Find out when snow clearing will happen on your residential street by using the Know Your Zone app.

Online Seasonal

  • Request snow removal
  • Use our special event planning guide to learn what permits and permissions you will need for your event
  • View spray pad locations and rules

All spray pads are closed for the season.

Online Seasonal

  • Get the latest update on spring cleanup activities
  • View a map showing the progress of street cleanup on residential streets 
  • Learn about parking restrictions during spring cleanup activities

Each spring, crews clean and sweep City streets to remove sand and debris.

Find out when street cleaning will happen on your residential street by using the Know Your Zone app.

  • View the City's strategic, financial and business strategies and plans, and policies
  • Learn about how we develop and use strategic plans

Online

  • Request to install, change or remove street signs

For missing stop signs contact 311.

Current call times

Contact 311

Mobile apps

A variety of official City apps are available for download.

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Information collected will be used to improve our website. Do not use this form to submit a request for service or information because it will not be forwarded to departments for response. To submit a request for service or information, contact 311.

This form is not intended to collect personal information; however, any personal information you choose to include in your comments is collected by the City of Winnipeg under the authority of section 36(1)(b) of the Freedom of Information and Protection of Privacy Act for the purpose of improving our website and will not be used or disclosed for any other purposes, except as authorized by law. Contact the Corporate Access and Privacy Officer by mail (City Clerk’s Department, Susan A. Thompson Building, 510 Main Street, Winnipeg MB, R3B 1B9) or by telephone (311) if you have any questions about the collection of this information.