311 City services

Find ways to report, apply/register, pay, or view/find information about popular City services, programs, and activities.

City services

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Online services

Online Seasonal

  • Get the latest update on spring cleanup activities
  • View a map showing the progress of street cleanup on residential streets 
  • Learn about parking restrictions during spring cleanup activities

Each spring, crews clean and sweep City streets to remove sand and debris.

Find out when street cleaning will happen on your residential street by using the Know Your Zone app.

  • View the City's strategic, financial and business strategies and plans, and policies
  • Learn about how we develop and use strategic plans

Online

  • Request to install, change or remove street signs

For missing stop signs contact 311.

  • View City programs and services for those living on low income
  • View surplus vehicles and equipment available for sale through various auction companies

  • Find where to swim
  • View swimming lessons
  • Learn about other swimming programs
  • Join the monthly payment plan at anytime 
  • Make monthly property or business tax payments rather than a single annual payment

Estimate your monthly payments using the Tax Instalment Payment Plan (TIPP) estimator.

You can join the monthly payment plan at any time.

Online

  • Report a traffic light not working, damaged, lights flashing, dim, or burnt out

Report street light problems to Manitoba Hydro at 204-480-5900 or 1-888-624-9376.

Online

  • Report a damaged, sick or dead tree
  • Request pruning or removal
  • Request inspection of elm trees that show signs of Dutch Elm Disease
  • Request inspection of ash trees that show signs of Emerald Ash Borer beetle damage

Current call times

Contact 311

Social: @cityofwinnipeg 

Email: 311@winnipeg.ca

Phone or fax: 311

Toll free: 1-877-311-4974 (4WPG)

MRS/TTY relay: 711

For callers who are deaf, hard of hearing, or have a speech disability.

Mobile apps

A variety of official City apps are available for download.

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Information collected will be used to improve our website. Do not use this form to submit a request for service or information because it will not be forwarded to departments for response. To submit a request for service or information, contact 311.

This form is not intended to collect personal information; however, any personal information you choose to include in your comments is collected by the City of Winnipeg under the authority of section 36(1)(b) of the Freedom of Information and Protection of Privacy Act for the purpose of improving our website and will not be used or disclosed for any other purposes, except as authorized by law. Contact the Corporate Access and Privacy Officer by mail (City Clerk’s Department, Susan A. Thompson Building, 510 Main Street, Winnipeg MB, R3B 1B9) or by telephone (311) if you have any questions about the collection of this information.