Winnipeg, MB - As of today, there are currently about 616 properties on the list for thawing services. City of Winnipeg crews are working to restore water service as quickly as possible. Crews are dedicated to thawing frozen water pipes, working seven days a week. All available staff and equipment resources have been assigned to this effort.
So that customers have a temporary water supply as soon as possible while waiting for thawing service, staff will install a temporary water supply by connecting a hose from the property owner’s outside tap to a neighbour's outside tap, provided that it is possible to do so (i.e., the taps aren’t frozen) and the neighbour agrees to this arrangement. As of today, 75 hose lines are currently in place. Residents without water are encouraged to contact the City as soon as possible to make arrangements to have a hose line installed.
The City of Winnipeg is offering free access to shower facilities at all 12 indoor pool locations as well as Fort Rouge Leisure Centre (625 Osborne Street) for those residents without water due to frozen water pipes. A list of locations and operating hours are posted on winnipeg.ca. Citizens dealing with frozen pipes should simply identify themselves as such to pool staff at the front counter.
Residents who have no water should contact 311, 24 hours a day, 7 days a week, by phone or by email at 311@winnipeg.ca