311 City services

Find ways to report, apply/register, pay, or view/find information about popular City services, programs, and activities.

City services

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Online services

Fraud & Waste Hotline

Online

  • Help eliminate fraud, theft, and waste of City of Winnipeg funds, property and/or resources
  • Report any observed or suspected fraud, waste or misuse of City resources online or by phone at 1‑866‑840‑5837
  • Reports are anonymous - you are not required to provide your personal information

Frozen catch basin

Online  Seasonal

  • Report a frozen drain (catch basin) to prevent street flooding 

If private property is flooded or there’s a safety concern, contact 311.

Golf courses

Online

Graffiti reporting & removal

Online

  • Request graffiti removal on private property
  • Report graffiti on public property

Homeowners Affordability Tax Credit self-declaration

Online

  • Apply for the Homeowners Affordability Tax Credit
  • To have the credit added to your next year’s property tax bill, applications must be received by March 15

Homeowners Affordability Tax Credit advance and self-declaration information

Illegally dumped or abandoned items, litter, or debris

Online

  • Report illegal dumping of items, litter, garbage, and debris
  • Request removal of items, litter, garbage, and debris on public property that have been abandoned/illegally dumped

Insect concerns

Online

  • Report insect concerns including mosquitoes, wasp nests, and tree pests
  • Register for a buffer zone
  • Report standing water

Job postings

Online

Light Esplanade Riel & the WINNIPEG sign

Online

  • Submit a specialty lighting request for Esplanade Riel and the WINNIPEG sign

Lost property

Online

  • Report lost property to police

Current call times

View 311 call time data

Last updated:

Contact 311

Other ways to contact 311

Frequently asked questions

311 performance data

Mobile apps

A variety of official City apps are available for download.

PayByPhone

Pay for your on-street parking

Know Your Zone

Get notifications about seasonal parking bans and when your residential street will be cleared of snow 

Winnipeg Transit

Plan your trip, find stops, and schedules

Recyclepedia

Learn how to recycle, compost, or dispose of your unwanted items 

Waze

Share and receive traffic information such as road closures,  construction, and traffic impacts

Winnipeg Golf Courses

Enhance your game with an interactive scorecard, track score stats, book tee times, and find out about the latest deals

Winnipeg Public Library

Access your library account, search the collection, and renew and place holds on items

Winnipeg WAV

Book a Wheelchair Accessible Vehicle (WAV)

Winnipeg Transit On-Request

Book On-Request trips

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