Winnipeg, MB - Committed to helping every citizen faced with the challenge of interrupted water service due to frozen water pipes, the City of Winnipeg today opened the second Frozen Pipe Citizen Resource Centre at the Fort Rouge Leisure Centre (625 Osborne Street).
This centre is in addition to the existing location at Cindy Klassen Recreation Complex and provides access to the same resources for refilling drinking water container, in-person information access, personal comfort kits, cleaning kits and shower facilities.
“Since opening the first Frozen Pipe Resource Centre five days ago, we have seen that it is helping many impacted Winnipeggers, and by establishing another location to better accommodate citizens in the south-west area of the City, we can assist more families and individuals facing the challenge of interrupted water service.” said Randy Hull, Emergency Preparedness Coordinator.
A third location is being planned to serve eastern Winnipeg and is anticipated to open by the end of the week.
Resources available to citizens impacted by frozen water pipes at both locations include:
- Sanitization instructions and drinking water refill stations
- containers of water (also available at select Winnipeg Fire Paramedic Stations)
- in-person access to a 311 service representative for frozen water pipe reporting and temporary hose line assistance
- personal comfort kit and cleaning kit from the Canadian Red Cross Manitoba Region
- access to refreshments supplied by The Salvation Army
- access to shower facilities
- access to recreation and reading activities on site
Frozen Pipe Citizen Resource Centres locations and hours:
Fort Rouge Leisure Centre, 625 Osborne Street
Monday to Friday from 6:00 a.m. to 9:00 p.m.
Saturday and Sunday from 8:30 a.m. to 8:30 p.m.
Cindy Klassen Recreation Complex, 999 Sargent Avenue
Monday to Friday from 6:00 a.m. to 9:00 p.m.
Saturday and Sunday from 7:00 a.m. to 6:30 p.m.
This winter there has been a sudden and dramatic increase in frozen water pipes due to prolonged periods of frigid temperatures and deeper-than-usual frost penetration into the ground. This is the second coldest winter in 75 years and frost has reached a depth of approximately seven feet.
For more information about frozen pipes, visit Winnipeg.ca/frozenpipes