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We are a large department that helps protect public health, property and the environment by:

Our legal mandate:

City Council has final authority to set water and sewer rates and approve by-law amendments which incorporate changes to existing rates for department services.

We report administratively to the Chief Administrative Officer, and politically to the Standing Policy Committee on Infrastructure Renewal and Public Works.

Last updated: March 27, 2015

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Cold Weather Impact on Water Pipes

(As of Mar. 27)

Location of Frozen Water Infrastructure:

City's Portion of the Pipe : 175

Property Owner's Pipe: 50

Internal Plumbing: 290

Other: 3

Average Frost Depth:
less than 2.0 metres (6.5 feet)

Average Response Time - City Forces:
Same day

More details

Collection Status

Garbage and Recycling Services Guide

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