Site Accessibility Information Access Key 1 to Skip to Top Navigation Access Key 2 to Skip to the Three One One link Access Key 3 to Skip to City of Winnipeg Main Menu Access Key 4 to Skip to Left Navigation Menu Access Key 5 to Skip to Content area Access Key 6 to Skip to Right Sidebar content area Access Key 7 to Skip to Footer Links
City of Winnipeg
|  Link to the City of Winnipeg French websiteFrançais  |
What’s Your Residential Street Snow Zone?
2018 Winnipeg Police Service Business Plan
Winnipeg Police Service
VSS Slide

Victim Services Section

Being a victim of crime can be a difficult and stressful experience. Reactions such as fear, anger, confusion and anxiety are all feelings common to victims.

The Victim Service Section was established in 1982 to assist victims of crime and/or tragedy and their families by providing support, information and referrals to community support agencies.

To speak with someone in the
Victim Services Section
Call: 204-986-6350
Email the Team

Crime victimization may leave victims, families and friends in a state of turmoil. Not every person has the same reaction. People may have a varying range and degree of reactions to being impacted by crime and these are referred to as “normal reactions to an abnormal event. Understand that coping through the process to get back to normal, can take time and can be difficult. Learning to understand some of the normal feelings and reactions victims may experience can be reassuring and helpful.

Taking steps to getting back to normal is important, and can be a difficult process for both the individual and their families. Learning to understand the emotions of victimization can help people cope with their feelings and deal with the traumatic event. Victim Servicesis dedicated to helping victims of crime.

Our Services

We are committed to giving victims timely and accurate information and referrals. Victim Service is comprised of the following: a patrol sergeant, constable, social worker and a volunteer coordinator. In addition we have approximately 40 volunteer caseworkers who reach out and contact those impacted by crime and tragedy.

We Offer:

  • Emotional support
  • Information on your case
  • Help to understand the criminal justice system
  • Referrals to appropriate agencies
  • Home & hospital visits
  • Crime prevention information

We Explain:

  • normal reactions and feelings to being impacted by crime
  • ways to cope with the trauma associated with being a victim of crime
  • Police procedures
  • The court process
  • How to ask the court to consider making a restitution order once the accused person has been found guilty
  • Court orders & what they mean.

We Assist:

  • By referring the victim to an appropriate support agency
  • Ensuring victims are aware of their rights as legislated by the Manitoba Victims Bill of Rights and the Canadian Victims Bill of Rights.

If you have questions regarding your incident, or are looking for assistance
connecting with a support agency, please contact our caseworkers at 204-986-6350.

Our Team

Our Team

  • The Victim Service Team is comprised o f(1) social worker,(2) Police Members,(1) Volunteer Coordinator; and approx. 35 Caseworkers (Trained Volunteers).


Our Caring Community
– Resources Available

Crime Prevention

Crime Prevention

  • We all have a role to play in crime prevention! By working togethery, we can reduce crime in Winnipeg.

Our Volunteer Program

Crime Prevention

Unit Testimonials

  • Find out about some of our amazing volunteers and why they are involved with the Victim Services Volunteer Program.

Victim Services Volunteers in the News

April 15, 2018 - Service Celebrates Its Volunteers

CALEA Logo Click to visit the CALEA website.
"An Internationally Accredited Law Enforcement Agency"

Make the Right Call
  • Emergency calls: 9-1-1
  • Non-emergency calls:
  • Hearing impaired line:
News & Highlights
Connect With Us