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Alarm Permits - Frequently Asked Questions

For information about alarm permits, contact 311

Do I need to get an alarm permit?

Any alarm system (monitored or non-monitored) operating within the City of Winnipeg must have a current alarm permit.

Where do I get a permit?

Permits are available at any police station in the City of Winnipeg or on our website.

How much do permits cost?

Alarm permits are $25.00 for residential properties and $35.00 for commercial properties.

Who do I make my cheque payable to?

Make cheques payable to the City of Winnipeg.

Does the City take credit cards?

Yes, we accept Visa, MasterCard and American Express.

How can I pay for a new alarm permit?

Online:

  • You can renew your permit online. To renew your permit online you will need your permit and account number from the renewal notice.

In person:

  • At 245 Smith St – Cashier 8:00 a.m. to 3:30 p.m. Monday to Friday (excluding statutory holidays) cash, cheque, debit or credit card payment.
  • Drop off at any Police Service Center, daily from 8:30 a.m. to 6:30 p.m. cheque or credit card only NO CASH

Mail to:

Alarm Coordinator
PO Box 1639
Winnipeg, MB R3C 2Z6

What information must I provide on the alarm permit application?

For monitored alarms:

  • The monitoring company name

For audible alarm systems:

  • The names of two key holders

Can I send a completed renewal form with my credit card information, as an email attachment?

No, but you can use the online payment option.

What is a key holder?

A key holder is a person who does not live at the monitored address and who will be called by the monitoring company or by the Police when the alarm is activated and the owner cannot be contacted.

Can I transfer my permit when I move?

Permits are not transferable from one address to another.

I’ve bought a business that has an alarm permit; can I use that one?

No. If there is a new owner a new permit must be completed.

How do I get replacement stickers if they were damaged, lost, or inadvertently placed in the wrong location?

You can contact 311. You can request a replacement decal by giving your name and the address of the alarm permit. The replacement decal will be sent to you by mail.

Does the permit expire?

Permits expire every four years.

How much is the renewal amount?

The alarm permit renewal fee is $25.00 for commercial and residential permits.

Where do I place my alarm decal?

Decals should be displayed in a location visible to Police usually near the front door.

How do I cancel my Alarm Permit?

Contact 311 and provide the address which is listed for the permit.

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