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COVID-19: City of Winnipeg response and latest updates on City facilities and services COVID-19 : Mesures prises par la Ville de Winnipeg et dernières nouvelles sur les installations et services municipaux

Winnipeg Fire Paramedic Service Logo

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Winnipeg Fire Paramedic Service

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General Inquiries
Non Emergency Transfers by Ambulance
Media Inquiries
Feedback

General Inquiries

WFPS Locations
Business Hours - Monday to Friday 8:30 a.m. - 4:30 p.m.

Due to the COVID-19 situation, all WFPS Locations are currently closed to public access. If you require emergency services, please call 911. If you require non-emergency services, please call 204-986-6380.

Please note the April Children’s Hospital Book Market has been cancelled. As such, WFPS is unable to collect book donations at this time. Please stay tuned for an update on when book donations will be accepted again.

For billing inquiries, please email fpsbillinquiries@winnipeg.ca and we will respond as soon as possible. Payments can be made online at www.winnipeg.ca/payfps, or by mailing a cheque or money order payable to Fire Paramedic Service to 510 Main Street, Winnipeg, MB, R3B 1B9.

Residents can no longer obtain permits by attending WFPS Headquarters. Open fire and fireworks permits, as well as Licensed Service Persons applications and renewals, can be obtained by calling the Fire Prevention Branch at 204-986-8200 or by emailing fireinspections@winnipeg.ca.

Interested in arranging a presentation about fire safety, drug awareness, or injury/fall prevention for your school or community group? Contact the WFPS by email fps-publiceducation@winnipeg.ca or phone 204-986-6380 to arrange a live virtual presentation using online tools.

Visit the COVID-19 website for a comprehensive listing of service impacts.

Headquarters
2nd Floor - 185 King Street
Winnipeg, MB R3B 1J1
Phone: 204-986-6380

Fire and Paramedic Incident Inquiry
Phone: 204-986-6380
Email

Billing Inquiry
Phone: 204-986-3001
Email

Fire Paramedic Service Station Locations
Click Here

Career Information
Email

Fire Prevention Branch
2nd Floor - 185 King Street
Winnipeg, MB R3B 1J1
Email

Public Education Inquiry
2nd Floor - 185 King Street
Winnipeg, MB R3B 1J1
Phone: 204-986-6320
Email

Training Academy, Stores, and Mechanical Services
2546 McPhillips Street
Winnipeg, MB R2P 2T2

 

 


WFPS Senior Staff 204-986-6380
John Lane, Fire & Paramedic Chief
Christian Schmidt, Deputy Chief, Operations and Communications
Russ Drohomereski, Deputy Chief, Professional Development
Tom Wallace, Deputy Chief, Support Services
Ihor Holowczynsky, Assistant Chief, Fire/Rescue Operations
Wayne Mosienko, Assistant Chief, Paramedic Operations
Mark Reshaur, Assistant Chief, Fire and EMS Prevention and Public Education
Andre Berard, Assistant Chief, Service Quality
Jay Shaw, Assistant Chief, Emergency Management and Public Information
Dr. Rob Grierson, Medical Director

In an Emergency Dial 911

For all other city inquiries Dial 311


Non Emergency Transfers by Ambulance

When you need to transport someone to or from a medical facility and it's not a life-threatening situation, call 204-986-6336 to reserve an ambulance. Please book your ambulance request as far in advance as possible.

To book Inter-facility transfers (hospital to hospital) please call 204-986-8410.

Emergency and Non Emergency ambulance service is subject to fees that are approved by City Council.

Ambulance Fee Schedule

Media Inquiries

If you are a member of the news media and would like to contact Winnipeg Fire Paramedic Service, please contact the Media Inquiry Line at 204-986-6000, or send an email request by clicking here MediaInquiry. All media releases related to Winnipeg Fire Paramedic Service can be found on the City of Winnipeg News Release page.


Feedback

The Winnipeg Fire Paramedic Service (WFPS) strives to provide superior service to the citizens we serve and values your input. Your feedback will help us continuously improve the quality of service we provide.

If you missed the opportunity to thank the WFPS members for the care you received, or if you have a concern regarding the services provided by WFPS, please submit a Feedback Form.

All concerns will be investigated thoroughly and promptly. In order for the WFPS to conduct an investigation details must be submitted in writing to avoid misinterpretation of the events while collecting the information. Please be sure to include the incident date and location as this information is required for WFPS to identify the incident. An acknowledgement letter will be sent to you within five (5) business days of receipt. Upon completion of the investigation a letter outlining the findings of the investigation and final disposition will be sent to you.

You may also download and print the Feedback Form and mail to:

Winnipeg Fire Paramedic Service
2nd Floor - 185 King Street
Winnipeg, MB R3B 1J1

Last update: March 26, 2020
WFPS YouTube Videos

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Information collected will be used to improve our website. Do not use this form to submit a request for service or information because it will not be forwarded to departments for response. To submit a request for service or information, contact 311.

This form is not intended to collect personal information; however, any personal information you choose to include in your comments is collected by the City of Winnipeg under the authority of section 36(1)(b) of the Freedom of Information and Protection of Privacy Act for the purpose of improving our website and will not be used or disclosed for any other purposes, except as authorized by law. Contact the Corporate Access and Privacy Officer by mail (City Clerk’s Department, Susan A. Thompson Building, 510 Main Street, Winnipeg MB, R3B 1B9) or by telephone (311) if you have any questions about the collection of this information.

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Les renseignements recueillis serviront à l’amélioration de notre site Web. Prière de ne pas se servir de ce formulaire pour soumettre une demande de service ou de renseignements, car la demande ne sera pas transmise au service en question. Pour soumettre une demande de service ou de renseignements, veuillez communiquer avec le 311.

Le présent formulaire ne vise pas à recueillir des renseignements personnels. Cependant, les renseignements personnels que vous choisissez d’inclure dans vos commentaires sont recueillis par la Ville de Winnipeg en conformité avec l’alinéa 36(1)b) de la Loi sur l’accès à l’information et la protection de la vie privée dans le but d’améliorer son site Web et ne seront ni utilisés ni divulgués pour d’autres raisons, sauf dans les cas où cela est autorisé par la loi. Communiquez avec l’agent de l’accès à l’information et de la protection de la vie privée de la Ville par courrier au Bureau du greffier, immeuble Susan-A.-Thompson, 510, rue Main, Winnipeg (Manitoba) R3B 1B9, ou par téléphone au 311 si vous avez des questions sur la collecte de ces renseignements.