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General Inquiries General Inquiries
WFPS Locations Due to the COVID-19 situation, all WFPS Locations are currently closed to public access. If you require emergency services, please call 911. If you require non-emergency services, please call 204-986-6380. Please note the April Children’s Hospital Book Market has been cancelled. As such, WFPS is unable to collect book donations at this time. Please stay tuned for an update on when book donations will be accepted again. For billing inquiries, please email fpsbillinquiries@winnipeg.ca and we will respond as soon as possible. Payments can be made online at www.winnipeg.ca/payfps, or by mailing a cheque or money order payable to Fire Paramedic Service to 510 Main Street, Winnipeg, MB, R3B 1B9. Residents can no longer obtain permits by attending WFPS Headquarters. Open fire and fireworks permits, as well as Licensed Service Persons applications and renewals, can be obtained by calling the Fire Prevention Branch at 204-986-8200 or by emailing fireinspections@winnipeg.ca. Interested in arranging a presentation about fire safety, drug awareness, or injury/fall prevention for your school or community group? Contact the WFPS by email fps-publiceducation@winnipeg.ca or phone 204-986-6380 to arrange a live virtual presentation using online tools. Visit the COVID-19 website for a comprehensive listing of service impacts.
In an Emergency Dial 911 For all other city inquiries Dial 311 Non Emergency Transfers by Ambulance When you need to transport someone to or from a medical facility and it's not a life-threatening situation, call 204-986-6336 to reserve an ambulance. Please book your ambulance request as far in advance as possible.
To book Inter-facility transfers (hospital to hospital) please call 204-986-8410. Media Inquiries If you are a member of the news media and would like to contact Winnipeg Fire Paramedic Service, please contact the Media Inquiry Line at 204-986-6000, or send an email request by clicking here MediaInquiry. All media releases related to Winnipeg Fire Paramedic Service can be found on the City of Winnipeg News Release page. Feedback
The Winnipeg Fire Paramedic Service (WFPS) strives to provide superior service to the citizens we serve and values your input. Your feedback will help us continuously improve the quality of service we provide. If you missed the opportunity to thank the WFPS members for the care you received, or if you have a concern regarding the services provided by WFPS, please submit a Feedback Form. All concerns will be investigated thoroughly and promptly. In order for the WFPS to conduct an investigation details must be submitted in writing to avoid misinterpretation of the events while collecting the information. Please be sure to include the incident date and location as this information is required for WFPS to identify the incident. An acknowledgement letter will be sent to you within five (5) business days of receipt. Upon completion of the investigation a letter outlining the findings of the investigation and final disposition will be sent to you. You may also download and print the Feedback Form and mail to:
Winnipeg Fire Paramedic Service
2nd Floor - 185 King Street Winnipeg, MB R3B 1J1 |
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Last update:
March 26, 2020