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COVID-19: City of Winnipeg response and latest updates on City facilities and services COVID-19 : Mesures prises par la Ville de Winnipeg et dernières nouvelles sur les installations et services municipaux
Media Releases

October 14, 2019


Update #5: City of Winnipeg response to snowfall

Crews continue to clear and remove downed trees and fallen branches throughout the city, prioritizing response based on life safety hazards

Released: 2:11 p.m.

Winnipeg, MB – Crews continue to clear and remove downed trees and fallen branches city-wide, focusing efforts on priority locations where branches or trees are blocking streets. The City is employing contractors to assist in the efforts. It’s anticipated that the clean-up effort will take a number of weeks or more.

The City has reached out to other municipalities throughout the country for assistance and resources to help in cleanup efforts.

Residents are reminded to be mindful of crews working on roadways. If a tree is blocking a roadway, or if crews are on a roadway working, please refrain from driving through the site and do not drive around them on medians or boulevards.

Residents are also asked to not park adjacent to failed trees and large limbs on the road that are still attached to the tree so that crews can access them.

Residents are advised that if a tree is in contact with a power line, to call 911 immediately. If a tree is blocking a public right-of-way including a road or sidewalk, but isn’t touching a power line, residents are advised to call 311. If a tree on public property has fallen, but not touching a power line or blocking the road, contact 311 online.

It’s important that residents provide as much accurate detail as possible when providing information so that service requests are properly triaged. Once a request has been made, it is logged. We are asking residents to only make one request per location – please do not contact us for a follow-up, the location has been logged and we will get to the location as soon as possible.

Privately Owned Trees
Fallen trees or branches that have failed on private property are the responsibility of the property owner to clean up. However, residents are advised to contact 911 if the tree is in contact with a power line.

Residents are reminded to exercise extreme caution if addressing fallen trees or branches that have fallen on private property.

Do not leave fallen trees or branches from private property on the public boulevard. Instead, residents are advised to bring tree and branch debris to the Brady Road Resource Management Facility or to one of the City’s 4R Winnipeg Depots to dispose of them free of charge during operating hours.

The 4R Winnipeg Depots will also be open on Wednesday, October 16 to accept tree and branch debris only.

Moving Firewood
The Forest Health Protection Act and Regulations prohibit the storage of elm wood for any purpose. The restriction on the storage of elm wood is necessary as the elm bark beetle uses intact wood as a site to lay eggs and develop a new generation of elm bark beetles. For more information, see: City of Winnipeg – Dutch Elm Disease.

Residents are advised to dispose of ash trees directly to the Brady Road Resource Management Facility or to one of the City’s 4R Winnipeg Depots. No ash tree material is to be transported outside city limits in accordance with federal regulation related to emerald ash borer. For more information, see: City of Winnipeg – Emerald Ash Borer.

Missed Garbage & Recycling Collection
Missed collections as a result of the weather event are scheduled for pick up on Monday, Tuesday and Wednesday of this week. If you have reported a missed collection, please place your carts out from 7 a.m. until 7 p.m. If they have not been collected by 7 p.m. Wednesday, please call 311 to report your missed collection.

If your collection was missed and you are able to wait until your regularly scheduled collection day to have your items collected, please put away your carts until your collection day.

Electrical Inspections
The City is waiving inspection fees for emergency electrical inspections that are required as a result of the recent weather event. If a resident was previously issued an invoice, it will be voided. For more specific information, please contact 311.

311 Call Volumes
The City’s 311 call centre is still experiencing higher than normal call volumes.

We greatly appreciate callers’ patience as 311 works on responding to all calls for service, and ask that if your issue is non-urgent please email or tweet @cityofwinnipeg. Your request will still be prioritized and dealt with through email and Twitter.

Winnipeg Fire Paramedic Service Updates
Response times are being monitored and additional resources will be placed on duty if necessary. WFPS continues to work collaboratively with Manitoba Hydro to answer any power and utility line calls.

Residents are encouraged to check on their neighbours and those who live alone during power outages.

Residents are also reminded to never use generators in a house, garage, or enclosed building due to the threat of carbon monoxide poisoning. Generators outdoors should be used in well-ventilated areas, away from any air intakes into homes or buildings.

Residents can assist in keeping their families safe by reviewing winter safety tips and emergency preparedness tips at City of Winnipeg - EmergWeb.

October 14, 2019