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Media Releases

December 5, 2014

City of Winnipeg Winter Leisure Guide now available

Released: 10:05 a.m.

Winnipeg, MB - The Winter 2015 Leisure Guide is now available at all civic indoor pools, libraries and leisure centres, and will be available on Saturday at a number of retail locations. Winnipeg Free Press subscribers will receive a copy in their weekend edition of the paper on Saturday, December 6, 2014.

The Leisure Guide can also be viewed online by visiting City of Winnipeg - Leisure Guide.

Program registration will have staggered start dates as follows:

Tuesday, December 16 at 8:00 a.m. - Registration begins for swimming lessons only.

Wednesday, December 17 at 8:00 a.m. - Registration for all other programs begins and swimming lesson registration continues.

Tuesday, December 23 at 8:00 a.m. Registration begins for all programs for non-residents. For more information, please visit City of Winnipeg - Recreation Registration Non-Resident.

Registration for all programs will be ongoing after these start dates. For your convenience, the City offers a number of ways to register:


Visit City of Winnipeg - leisureonline (a login ID and PIN, and a credit card are required).

Citizens who do not already have a login ID and PIN for online registration are asked to set up an account prior to the first day of registration. This can be done by calling 311, 24 hours a day, 7 days a week, or by visiting any civic indoor pool or leisure centre.

Call 311
24 hours a day, 7 days a week.

In-Person Registration Locations for December 16 and December 17 Only
Choose one of our Registration Centres, designed to provide you with a fast and efficient registration experience. You will receive pre-registration guidance in a comfortable waiting area with six service desks ready to complete your registrations.

The following Registration Centres will operate on December 16 and December 17 only, from 8:00 a.m. to 1:00 p.m.:

In-person registration on December 16 and December 17 will also be accepted at the following locations (check in-person registration times at the facility of your choice by calling 311 or visiting

Due to the temporary closure of Elmwood Kildonans Pool, registration for the Winter 2015 session will not be available at this location.

Queue numbers at all in-person registration locations will be handed out starting at 7:00 a.m. on December 16 and December 17.

Please note that on December 16 and December 17 only, in-person registration will not be processed at the following locations:

  • Main Floor, 395 Main Street
  • St. James Civic Centre
  • Bonivital Pool
  • Margaret Grant Pool
  • Seven Oaks Pool

Ongoing In-Person Registrations after December 17

Visit or call 311 for in-person registration locations and times.

Mail or Drop-off
Please note that payment must be made by cheque for all mail or drop-off registrations. Please make your cheque payable to "The City of Winnipeg."
Mail your completed registration forms to:
Registration Office
395 Main Street
Winnipeg, Manitoba
R3B 3N8
Completed registration forms can be dropped-off at any of the following locations (check facility for operating hours by visiting or calling 311):

Please note that Sherbrook Pool and Elmwood Kildonans Pool remain closed until further notice.

City reminds residents to protect internal plumbing from freezing

Reports of frozen internal plumbing continue to increase
No reports this season of a frozen water pipe on City property

Released: 3:00 p.m.

Winnipeg, MB - The City urges property owners to ensure that water pipes and plumbing inside homes and buildings are protected from frigid winter conditions. Internal plumbing that is not protected can be vulnerable to freezing every winter.

Since November 21, 2014, 49 property owners have reported no water due to frozen internal plumbing. There has been one report of an underground frozen pipe on a residential property owner’s private water service pipe. The City provided thawing service the same day. There are no reports this season of a frozen water pipe on City property.

Internal plumbing

Internal plumbing refers to any pipes, including fittings, valves and fixtures, which carry water from the point where the private water service pipe enters a building to the taps. Some of the measures that private property owners can take to protect internal plumbing include:

  • insulate and heat areas with water pipes, like crawl spaces.
  • insulate water pipes, both hot and cold, near exterior walls or where the water pipe enters the building through the foundation.
  • weather-seal windows and any air leaks around electrical outlets, vents and pipes.

Property owners can try to thaw frozen internal plumbing on their own, or contact a licensed plumber. For safety reasons, the City advises residents not to thaw internal plumbing with the following:

  • open flame devices (e.g., propane torch, blow torch, candle, butane lighter, kerosene or propane heater) due to the risk of igniting combustible materials, such as flooring and wood beams,
  • space heaters, heat guns, hair dryers, heating pads or any other electrical appliances, due to the risk of electrical shock from leaking water.

More details are on the City’s website at City of Winnipeg - Frozen Water Pipes.

Frozen private water service pipe - single-family residential properties

The cause of a frozen private water service pipe is highly variable from property to property and depends on a number of factors (e.g., soil shrinkage around the foundation allowing deeper frost penetration, depth of pipe, insulation along the length of the pipe, new properties where the soil hasn’t fully settled).

Single-family homeowners are responsible for their private water service pipe - from the shut-off valve (usually at the property line) to the building, including all internal plumbing.

Property owners with a frozen underground private water service pipe are responsible for all costs associated with:

  • thawing, and can hire a contractor to provide thawing service or arrange for the City’s thawing service,
  • running a cold water tap at a trickle all the time to prevent the pipe from refreezing.

City continues to monitor conditions

The City is vigilantly monitoring a number of conditions that contribute to frozen water pipes, such as frost depth and weather patterns. Based on all available information to date, the current frost penetration is estimated at less than 0.6 metres (2.0 feet). Frost depth is highly variable across the city, often differing from street to street. Plans are progressing to install frost depth monitors at select locations.

The City will advise property owners directly if and when it becomes necessary to leave a tap running to prevent a frozen water pipe. Residents choosing to run water as a preventative measure without receiving direction from the City would be billed for the full amount of the water and sewer charges.

A summary report on the impact of cold weather on water infrastructure is on the City’s website at City of Winnipeg - Cold Weather Impact on Water Pipes. The report, updated weekly until further notice, includes average frost depth, number of reports of frozen pipes and frozen internal plumbing, and the City’s average thawing response time.

City of Winnipeg âAA' credit rating affirmed on "very strong economy"

Independent agency cites "very strong economic performance"

Released: 3:41 p.m.

Winnipeg, MB - The major credit rating agency Standard and Poor's has issued their annual review of the City of Winnipeg's financial state, confirming a stable financial outlook, and maintaining the City’s AA credit rating.

“As a Council, we will be working hard to balance citizens’ needs while recognizing the economic realities we face as a Council,” said Councillor Marty Morantz, Chair of Finance. “This positive review of the City’s strong financial foundation is going to help us as we move forward with a tough budget process for 2015.”

In their report, Standard and Poor’s stated, “In part, the ratings reflect our assessment of the city's very strong economic performance, exceptional liquidity position, and strong financial management, which a moderate debt burden and average budgetary performance offset.” The Agency further noted that, “Winnipeg demonstrates strong financial management, which has a positive impact on its credit profile.”

Standard and Poor's credit rating for the City of Winnipeg has remained consistent since 2006

Related links:

Ebola Preparedness Bulletin #7

Released: 4:12 p.m.

Winnipeg, MB - Winnipeg Fire Paramedic Service (WFPS) officials today provided the public with an update on the Department’s screening of 911 emergency medical calls related to the Ebola Virus Disease.

Risk related to Ebola Virus Disease in Winnipeg remains extremely low.

Since implementation of the screening process on October 10, 2014, at 5:00 p.m.:

Total number of 911 calls received by WFPS 10,406*
Total number of calls meeting the requirement for enhanced screening via phone 3,474*
Total number of calls that met consideration for Ebola Virus Disease precautions and required further investigation by an EMS medical supervisor 8*
Total number of calls where paramedics were required to transport a suspected case of Ebola Virus Disease  to a health-care facility 0*

*Information current as of Friday, December 5, 2014 at 7:30 a.m.

The WFPS would also like to encourage citizens to get their annual flu vaccine.

Preparations for Ebola Virus Disease are consistent with requirements for other infectious diseases, including more common influenzas and gastrointestinal illnesses. The legacy of the WFPS’s current planning activities will be greater responder and citizen protection from all infectious diseases in the future.

For information on Ebola Virus Disease, please visit Government of Manitoba - Public Health.

Last update: December 5, 2014