Fraud & Waste Hotline
FRAUD • RECOGNIZE IT • REPORT IT • STOP IT
The City of Winnipeg has established a Fraud & Waste Hotline that is available to all citizens. It provides citizens with a convenient and confidential way to report incidents of wrongdoing, as well as other issues and concerns. The Fraud & Waste Hotline is operated by the City Auditor's Office, an independent audit office reporting to Council. Information in reports can only be accessed by the City Auditor’s office. The City Auditor will review each reported case and, if necessary, launch an investigation. They will ensure an appropriate, objective and impartial investigation is conducted, regardless of the alleged wrongdoer's position, title, and length of service or the relationship with the City of any party who might be involved in such an investigation.
• RECOGNIZE IT
Reports should be about a specific incident and must, to the extent possible, include the - “who, what, when and where”. Contact the Fraud & Waste Hotline to report instances such as:
- Illegal or fraudulent acts
- Misuse of City resources
- Theft of City property or funds
• REPORT IT
Citizens are encouraged to report any observed or suspected fraud, theft or misuse involving City resources through the Fraud & Waste Hotline by phone or internet. You are not required to provide your name or any other personal information when submitting a report of suspected fraud. Information received through the Hotline is only accessible by the City Auditor’s Office.
• STOP IT
Please remember, report of fraud to the Hotline should be made in good faith.
Ways to Report
The Fraud & Waste Hotline allows citizens to report incidents 24 hours a day, 7 days a week. The Hotline is operated independently by a third party and is accessible by phone or Internet.
- To report an incident of suspected fraud or other inappropriate activity, please visit the Fraud & Waste Hotline online or by telephone at 1-866-840-5837.
The following resources can be used to report fraud which is not being committed by City employees or City contractors.
|Type of Report||Organization Name||Online Reporting/Information|
|Phone Call Scams:
||Canadian Anti-Fraud Centre||http://www.antifraudcentre-centreantifraude.ca/index-eng.htm|
|Potential Fraudulent Tax Related Claims:
||Canada Revenue Agency||https://www.canada.ca/en/revenue-agency.html|
|Social Assistance/Welfare Fraud||Employment Income Assistance||http://www.gov.mb.ca/fs/eia/|
|Concerns for the safety of children||Child and Family Services||https://www.gov.mb.ca/fs/childfam/index.html|
|Abuse of disability benefits||Winnipeg Civic Employees’ Benefits Program||http://wcebp.com/|
What types of activities should be reported
Examples which may include, but are not limited to, suspected cases of:
- Theft of City assets
- Conflict of interest situations
- Forgery or alteration of cheques
- Irregularities in money handling
- Fraudulent claims of reimbursement expenses
- Misuse of City-owned hardware and software
- Unauthorized use of City property, equipment, material or records
- Activities that are in violation of the Employee Code of Conduct, by-laws or regulations
- Authorizing or receiving payments for goods or services not received or performed
- Disclosure of confidential or proprietary information to outside parties
Track your report
You are given a tracking number and password for submitted reports. This allows you to follow the progress of your case, submit further information and view the action taken. Also, you may be presented with additional questions regarding your report via the internet.
This initiative reflects the City's proactive efforts to ensure and demonstrate our commitment to corporate accountability, transparency, responsibility, and sound and ethical operating practices. It will support a high level of integrity of our employees in the workplace, and also protect City property, resources and information.