311 City services

Find ways to report, apply/register, pay, or view/find information about popular City services, programs, and activities.

City services

Search for services, programs, and information by keyword or use the service and property type filters.

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Council meetings

Online

  • View the calendar showing upcoming meeting dates and times
  • View meeting agendas
  • Watch meetings live

Crime reporting

Online

  • Submit a report for select crime types

Online reporting is not available if the incident involves:

  • Any theft, loss, or property damage exceeding $25,000
  • Personal violence such as; assault, robbery, domestic violence
  • Theft (or loss) of firearm or medication
  • Theft of vehicle, license plate, or utility trailer
  • Hate motivated vandalism or hate motivated graffiti

Call non-emergency at 204-986-6222 or visit a Police Service Centre to report these types of incidents.

If this is an emergency or a crime in progress, call 9-1-1.

Criminal record check

Online

  • Apply for a police record check online or in person

Customer water & sewer issues

  • Find information about water and sewer service issues, such as no water, discoloured water, and sewer back up

Dead animal removal

Online

  • Request removal of a dead animal found on public property

Sick or injured animals

  • Learn what to do with a dead animal on private property

Dispute a bylaw penalty notice

Online

  • Request a review by a City screening officer

If you’ve already submitted a request for review, you can check the status of your review.

Dog complaints

  • View common complaint types

Education Property Tax Credit self-declaration

Online

  • Apply for the Education Property Tax Credit
  • To have the credit added to your next year’s property tax bill, applications must be received by March 15

Education Property Tax Credit advance and self-declaration information

Emergency preparedness

  • Learn how to prepare yourself, your family, and your property before an emergency or disaster happens

Extra garbage or large item pickup

Online

  • Request an extra garbage or large item (bulky) pickup for eligible solid waste items 

Modify an existing request

Cancel a pickup request

Report a missed pickup

Current call times

View 311 call time data

Last updated:

Contact 311

Social: @cityofwinnipeg 
Email: 311@winnipeg.ca
Phone or fax: 311
Toll free: 1-877-311-4974 (4WPG)
TTY: 204-986-1311

Mobile apps

A variety of official City apps are available for download.

PayByPhone

Pay for your on-street parking

Know Your Zone

Get notifications about seasonal parking bans and when your residential street will be cleared of snow 

Winnipeg Transit

Plan your trip, find stops, and schedules

Recyclepedia

Learn how to recycle, compost, or dispose of your unwanted items 

Waze

Share and receive traffic information such as road closures,  construction, and traffic impacts

Winnipeg Golf Courses

Enhance your game with an interactive scorecard, track score stats, book tee times, and find out about the latest deals

Winnipeg Public Library

Access your library account, search the collection, and renew and place holds on items

 

Winnipeg WAV

Book a Wheelchair Accessible Vehicle (WAV)

Winnipeg Transit On-Request

Book On-Request trips

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Information collected will be used to improve our website. Do not use this form to submit a request for service or information because it will not be forwarded to departments for response. To submit a request for service or information, contact 311.

This form is not intended to collect personal information; however, any personal information you choose to include in your comments is collected by the City of Winnipeg under the authority of section 36(1)(b) of the Freedom of Information and Protection of Privacy Act for the purpose of improving our website and will not be used or disclosed for any other purposes, except as authorized by law. Contact the Corporate Access and Privacy Officer by mail (City Clerk’s Department, Susan A. Thompson Building, 510 Main Street, Winnipeg MB, R3B 1B9) or by telephone (311) if you have any questions about the collection of this information.