311 City services

Find ways to report, apply/register, pay, or view/find information about popular City services, programs, and activities.

City services

Search for services, programs, and information by keyword or use the service and property type filters.

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Online services

Road & sidewalk maintenance concerns

Online

  • Request road, curb, lane, bridge or sidewalk maintenance

Contact 311 to report immediate hazards to public or vehicle safety.

Street & sidewalk maintenance

  • Learn how we maintain roads, ditches, culverts, and alley and railway crossings

Road construction

Learn more about road construction in Winnipeg

Sanding on streets & sidewalks

Online

  • Request sanding on slippery roads or sidewalks

Services at City Hall

Skating

  • View public skating schedules and rules, and skating lesson information

Smoke alarm installation

Online

  • Request your free smoke alarm, installed by Winnipeg Fire Paramedic Service crews
  • The S.A.F.E. Family Program will install a smoke alarm in owner-occupied households not equipped with a working smoke alarm

This program is not available to rented homes and apartments. If you live in a rental property and you do not have a working smoke alarm, fill out the form or contact 311. A fire inspector will contact you and resolve the issue with the property owner.

Snow clearing status

Online Seasonal

  • Get the latest update on snow clearing activities
  • View a map showing the status of snow clearing on streets and sidewalks 

Find out when snow clearing will happen on your residential street by using the Know Your Zone app.

Snow removal

Online Seasonal

  • Request snow removal

Special events

  • Use our special event planning guide to learn what permits and permissions you will need for your event

Spray pads

  • View spray pad locations and rules

All spray pads are closed for the season.

Current call times

View 311 call time data

Last updated:

Contact 311

Social: @cityofwinnipeg 

Email: 311@winnipeg.ca

Phone or fax: 311

Toll free: 1-877-311-4974 (4WPG)

MRS/TTY relay: 711

For callers who are deaf, hard of hearing, or have a speech disability.

Mobile apps

A variety of official City apps are available for download.

PayByPhone

Pay for your on-street parking

Know Your Zone

Get notifications about seasonal parking bans and when your residential street will be cleared of snow 

Winnipeg Transit

Plan your trip, find stops, and schedules

Recyclepedia

Learn how to recycle, compost, or dispose of your unwanted items 

Waze

Share and receive traffic information such as road closures,  construction, and traffic impacts

Winnipeg Golf Courses

Enhance your game with an interactive scorecard, track score stats, book tee times, and find out about the latest deals

Winnipeg Public Library

Access your library account, search the collection, and renew and place holds on items

Winnipeg WAV

Book a Wheelchair Accessible Vehicle (WAV)

Winnipeg Transit On-Request

Book On-Request trips

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This form is not intended to collect personal information; however, any personal information you choose to include in your comments is collected by the City of Winnipeg under the authority of section 36(1)(b) of the Freedom of Information and Protection of Privacy Act for the purpose of improving our website and will not be used or disclosed for any other purposes, except as authorized by law. Contact the Corporate Access and Privacy Officer by mail (City Clerk’s Department, Susan A. Thompson Building, 510 Main Street, Winnipeg MB, R3B 1B9) or by telephone (311) if you have any questions about the collection of this information.