CRA Text Message Phishing Scams

Released: May 9, 2023 at 12:34 p.m.

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The Winnipeg Police Service has recently received reports from people being financially defrauded by text messages impersonating the Canada Revenue Agency (CRA). These are called phishing scams. 

What is a phishing scam? 

  • A fake text message to trick people into sharing sensitive info, sending money to cybercriminals or downloading malware (destructive computer software). 

What is a CRA phishing scam? 

  • Many versions of CRA scams exist, where people receive text messages from fake numbers pretending to be the CRA.
  • They may offer you a tax refund (these are fake).
  • The text message may indicate your account needs to be updated and provide a link to click on and update your info.
  • The message may ask for your personal info, such as social insurance number (SIN), date of birth, name, and private online banking info, to receive the refund by e-transfer and to update your account.
     
a screenshot of a fraudulent CRA text message
Example of a Fraudulent CRA Text Message

The scammers then use this private information to access your financial accounts, withdraw your funds, or receive the money by the e-transfer you send them. 

The CRA may contact you for various legitimate reasons by phone but NOT by text message. 

They will NOT ask for payments by e-transfer, Bitcoin, gift cards or prepaid credit cards.

 How to protect yourself from CRA phishing scams? 

  • Be aware of the scams that are out there.
  • Call the CRA to confirm they previously contacted you if you received a phone message: Individuals 1-800-959-8281 Businesses 1-800-959-5525.

 What to do if you have been victimized? How to report a CRA scam? 

  • If you have been victimized and suffered financial loss, report to police.
  • If you report a scam but have not suffered any financial loss, there is no need to file a report with the Winnipeg Police Service. Contact the Canadian Anti-Fraud Centre at 1-888-495-8501 to report.
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