Recycling and garbage collection service
Registered charities and places of worship with 0.6 to 3.0 cubic metres (600 - 3,000 litres) of garbage per week
Do you provide garbage collection service for registered charities and places of worship with 0.6 to 3.0 cubic metres (600 - 3,000 litres) of garbage per week?
Yes. We currently offer front-load garbage bin collection service at no cost.
Do you provide recycling collection service for registered charities and places of worship with 0.6 to 3.0 cubic metres (600 - 3,000 litres) of garbage per week?
Yes, but you would have to sign up for our business collection service and then you would receive both recycling and garbage collection service. There is a fee.
Signing up for service
How do I sign up for your garbage collection service?
You can sign up any time. Fill out the application form (pdf - 165kb) and return it to our office by mail or fax.
Can I sign up for recycling service if I have private garbage collection?
No. You can only sign up for our recycling service if you sign up for our garbage service. We will not collect your garbage or recycling if you are receiving private collection services.
What if I put out more than 3.0 cubic metres of garbage per week?
You need to hire a private company to collect your garbage. There are businesses listed under "Garbage" in your MTS Yellow Pages Phone Book that may provide garbage collection service for a fee.
Can I change the level of service I receive at any time?
Yes. For example, if you sign up for twice per week garbage collection service and you have less garbage because you are recycling, you can change your garbage collection to once per week. Just fill out an application form (pdf - 165kb) and mail or fax it to our office.
If I move my registered charities and places of worship, can I transfer your recycling and garbage collection service to my new location?
Yes. Please fill out an application form (pdf - 140kb) to discontinue service at your current location and fill out another copy to begin service at your new location. Return both application forms to our office by fax or mail. We require at least two weeks' notice.
Can I cancel your garbage service at any time?
Yes. Fill out the application form (pdf - 165kb) and return it to our office by fax or mail. We require at least two weeks' notice.
Who will provide the garbage containers?
You must obtain the front-load bins. You can rent or buy them from most private garbage collection companies or container manufacturers.
Where should I place the front-load garbage bins?
Front-loading bins need to be placed on your property. The truck must be able to access the bin and safely enter and exit your property.
If you have difficulty placing your bin, contact 311 and one of our service representatives will contact you to set up an appointment to visit your property.
What happens if there isn't enough room for the truck to access front-load containers?
We provide a pull-box service for properties where the truck cannot access the bin from the front for a fee per bin, per collection.
Can I lock or secure my front-load garbage containers?
Yes. To ensure that others do not use the service you are paying for, you may consider placing lids and locks on the containers. If you lock the containers, be sure to unlock them before 7 a.m. on collection day. We provide an unlocking service for a fee per bin per month.