SkillCheckTM will assess your keyboarding speed and accuracy. The evaluation consists of two, three-minute warm-ups (optional) followed by two, five-minute evaluations. The computer tabulates the gross and net result of each evaluation. For every error, two points are taken off the gross speed. The highest net score obtained as a result of the evaluation will be used to determine the applicant's typing skill level.
Candidates must achieve a minimum score of 40 words per minute to successfully pass the test.
The evaluation is conducted remotely on your computer.
The computerized CritiCall pre-employment test is used to measure underlying skills and abilities a person needs to possess prior to any training they might receive if they are hired as a 911 Call Taker.
CritiCall is what is known as a work sample test, in that it simulates a generic dispatch environment, but does so in a way that does not require job specific knowledge.
In other words, CritiCall puts you into situations that require the same knowledge, skills, and abilities necessary for success in the 911 emergency environment.
The CritiCall testing process will take between two to three hours to complete and is administered on site by the Winnipeg Police Service - Recruiting Unit.
For those who have declared French-bilingual on their application, an additional French component is included.
August 26, 2019
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