WFPS Complaint Process
The Winnipeg Fire Paramedic Service (WFPS) strives to provide superior service to the citizens we serve in all aspects of our organization and takes all complaints and/or concerns very seriously. Each complaint received by the WFPS will be investigated thoroughly and promptly.
In order for the WFPS to conduct an investigation, details must be submitted in writing to avoid misinterpretation of the events while collecting the information.
Following is the process to register a complaint or concern:
Once your complaint/concern has been received it will be handled as follows:
Last update: February 17, 2016