Why was my ambulance invoice not sent to Manitoba Health for payment?
What payment methods are accepted?
Can I pay online?
Where can I send my cheque payment?
Can I pay my invoice at a bank?
Can I pay my invoice through internet banking?
Where can I pay my invoice in person?
When is my ambulance payment due?
Is there any interest or late payment fees charged?
Is there a charge for cheques being returned from the bank?
Am I responsible for payment of the ambulance invoice if another person called the ambulance?
If more than one person is transported in the same ambulance, is the bill divided between the patients?
Do patients who live outside of Winnipeg pay the same rate as someone who lives in Winnipeg?
- If a patient resides in Manitoba they are presumed to be paying taxes so the rate is the lowest. Both the Province of Manitoba and the City of Winnipeg fund the cost of the ambulance service through taxation.
- If a patient lives outside Manitoba they are presumed to pay no taxes within the province and so the subsidy provided by the Province and the City are not available and the full cost of providing the service is charged.
Is there a charge for mileage or waiting time, etc.?
Can I make smaller payments on my ambulance invoice to pay the cost of time?
What do I do if I need a receipt for my payment?
What do I do if I want to complain about my ambulance invoice?
Why is the rate so high?
The City of Winnipeg operates the ambulance service under an agency agreement with the Winnipeg Regional Health Authority. This agreement requires the City to charge 50% of the cost of the ambulance service to users of the service as per Manitoba Health policy requirements.
Starting on January 1, 2017, the Province of Manitoba initiated a fee reduction process that limits the charge required from patients:
- For incident dates from January 1, 2017, the maximum payable directly by an individual living in Manitoba will be $475.
- For incident dates from April 1, 2017, the maximum payable directly by an individual living in Manitoba will be $425.
- For incident dates from April 1, 2018, the maximum payable directly by an individual living in Manitoba will be $340.