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COVID-19: City of Winnipeg response and latest updates on City facilities and services COVID-19 : Mesures prises par la Ville de Winnipeg et dernières nouvelles sur les installations et services municipaux
Media Releases

March 18, 2020


Winnipeg Fire Paramedic Service responds to Pembina Highway motel fire

Released: 9:00 a.m.

Winnipeg, MB – At 6:10 a.m. on March 18, 2020, the Winnipeg Fire Paramedic Service (WFPS) responded to reports of a fire in a single-storey motel in the 1800 block of Pembina Highway. Once on scene, crews found heavy smoke and visible flames coming from the structure and launched an offensive attack.

Some occupants of the motel self-evacuated and the remaining individuals were evacuated by WFPS crews. No injuries were reported. Crews located and brought one cat to safety. A second cat remains unaccounted for at this time.

Crews will remain on scene throughout the morning extinguishing hot spots. The cause of the fire will be under investigation. No damage estimates are currently available.

City suspends non-essential in home appointments and further reduces non-essential services

Released: 10:02 a.m.

Winnipeg, MB – The City of Winnipeg remains committed to maintaining essential services, while balancing the health, safety, and well-being of our employees and residents. In the coming days, the City will begin suspending non-essential in home appointments and further reducing non-essential services.

Animal Services
Effective immediately, Animal Services will only be responding to emergency and stray animal calls. Residents can report emergencies or stray animals by contacting 311.

Assessment & Taxation and By-Law Enforcement Services
Effective Thursday, March 19, the Assessment & Taxation Department and By-Law Enforcement Services will be suspending all interior residential and commercial property inspections, as the majority of this work can be completed through alternative means such as through photos or via phone.

City Clerk’s
Effective Wednesday, March 18, the City of Winnipeg Archives, located at 50 Myrtle St., will be closing to the public. Archives services can still be accessed online.

Effective Saturday, March 21, City Hall wedding ceremonies are suspended until further notice. Residents will still be able to obtain wedding licenses from the City Clerk’s Department on the main floor of the Susan A. Thompson Building at 510 Main St.

Water and Waste
Effective Thursday, March 19, the City will be suspending water meter inspections, removals and replacements, and on-site meter reading by City staff. Customers are reminded that they are responsible for providing regular meter readings to avoid estimated bills. Water meter readings can be provided via phone 204-986-4445 or online at

Winnipeg Fire Paramedic Service (WFPS)
Effective Wednesday, March 18, residents can no longer obtain open fire or fireworks permits in-person at the WFPS Headquarters. Permits and Licensed Service Persons applications and renewals can be obtained by calling the WFPS Fire Prevention Branch at 204-986-8200.

Effective immediately, WFPS station tours and in-classroom presentations have been cancelled until further notice. No tours or presentations can be booked at this time.

Due to the cancellation of the April Children’s Hospital Book Market, WFPS locations will no longer be collecting book donations.

Winnipeg Transit
Effective Thursday, March 19, Winnipeg Transit will be suspending in-office and community assessments of individuals who require those services to determine their eligibility, or to re-register, for Winnipeg TransitPlus.

Online resource
Residents are reminded that they can make payments for certain city services online or through 311.

For regular updates on the City’s response to COVID-19 and impacts to City services, please refer to:

March 18, 2020