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Media Releases

September 8, 2015

Return to regular hours for St. Vital and Louis Riel Libraries

Released: 9:22 a.m.

Winnipeg, MB - St. Vital Library (6 Fermor Avenue) and Louis Riel Library (1168 Dakota Street) will return to regular hours on Wednesday, September 9 following a temporary hours change to accommodate construction at St. Vital Library.

St. Vital Library will now be open on Wednesdays; Louis Riel Library will return to being closed on Wednesdays. Full fall operating hours for both libraries are as follows:

St. Vital Library
Mondays and Tuesdays: 10:00 a.m. to 8:30 p.m.
Wednesdays: 10:00 a.m. to 5:00 p.m.
Thursdays: 10:00 a.m. to 8:30 p.m.
Fridays and Saturdays: 10:00 a.m. to 5:00 p.m.
Sundays: Closed

Louis Riel Library
Mondays and Tuesdays: 10:00 a.m. to 8:30 p.m.
Wednesdays: Closed
Thursdays: 10:00 a.m. to 8:30 p.m.
Fridays and Saturdays: 10:00 a.m. to 5:00 p.m.
Sundays: Closed

Winnipeg Public Library hours, locations, and online services - including downloadable eBooks, streaming movies and music, catalogue searching, and holds/renewals - are available online anytime at

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Study finds innovative, effective practices in Winnipeg Fire Paramedic Service's integrated service model

Report notes 16 “promising practices” unique to the WFPS

Released: 10:08 a.m.

Winnipeg, MB - The Winnipeg Fire Paramedic Service’s integrated service model has been identified as a leading model amongst Canadian municipalities by a study conducted by a Carleton University researcher.

The Winnipeg Fire Paramedic Service (WFPS) is dedicated to providing effective, efficient service to keep the citizens of Winnipeg safe. In order to do so, the WFPS employs an integrated service model, which unites fire and ambulance service under one response team.

A recent independent study published by Carleton University recognizes the WFPS’s integrated service model as one of the 16 “promising practices” unique to the WFPS. The report notes that “âWinnipeg Fire Paramedic Service provides an outstanding model of emergency medical response. Service is provided in an effective and efficient manner, helping meet Winnipeg residents’ health care and social care needs, particularly in life-threatening or precarious situations.”

The study, written and researched by Dr. Susan Braedley of Carleton University and funded by the Social Sciences and Humanities Research Council of Canada, also identified a number of innovative and unique practices employed by the WFPS, including:

  • Municipal-provincial alignments and cooperation: the study found an effective, successful relationship between the Winnipeg Regional Health Authority (WRHA) and the WFPS.
  • Firefighter/Primary Care Paramedic on each fire apparatus: The study found that having cross-trained firefighter/paramedics increases efficiencies and provides better service by having both fire and paramedic support available in crisis situations.
  • Effectiveness, judgment and job satisfaction in emergency medical response: The study found that cross-trained Firefighter/Primary Care Paramedics were unanimous in their view that their cross-training provided them with the necessary skills to effectively respond to emergency medical calls.
  • Coordination between Fire and Paramedicine in emergency medical response: the report observes that the work organization between Firefighter/Primary Care Paramedics, fire-trained workers and ambulance-based Advanced Care Paramedics was well-coordinated and respectful.
  • Pilot programs to assist service users and achieve efficiencies: for example, the report named the Emergency Paramedics in the Community (EPIC) as being an innovative program that is used to assess and support highly vulnerable individuals in order to organize and provide needed services.

“This report solidifies the fact that our integrated service model is a safe, effective and efficient way to provide service,” said Chief John Lane, Winnipeg Fire Paramedic Service. “The Winnipeg Fire Paramedic Service remains dedicated to continuing to find new ways to best serve the community and our firefighters and paramedics.”

“Community outreach is an important aspect of the future of health care,” said Helen Clark, COO of Emergency Response and Patient Transport for the WRHA. “Coordinating health, social and emergency services helps us to provide the vulnerable populations of Winnipeg with the most appropriate care when and where they need it.”

Winnipeg adopted its current integrated service model in 1997 through a cost sharing agreement with the Winnipeg Regional Health Authority. Winnipeg’s fire protection resources are used to provide timely emergency medical response for life-threatening situations and for calls which are unlikely to result in a patient transport. Last year, firefighter/primary care paramedics dealt with an entire incident without an ambulance 10,500 times, leaving ambulances available for patients with life threatening conditions.

The full report, entitled “Promising Practices in Emergency Medical Response at Fire Rescue Services: Lessons from Winnipeg” by Dr. Braedley is available at

Get involved! Tell the City your thoughts on improving communications and public engagement

Released: 11:30 a.m.

Winnipeg, MB - The City of Winnipeg invites you to participate in a survey about how you would like us to communicate with you, and engage with you on City projects.

The City wants to improve how it engages with the public. To achieve this, the City is reviewing how it communicates with the public, including social media, public engagement, and open houses. The goal is to empower everyone to play a role in community decision-making - and the City is looking to hear from Winnipeggers about how they want to be engaged.

“The world of communications is changing,” said City of Winnipeg Chief Administrative Officer Doug McNeil. “Mobile and digital technology, along with social media and the internet, continue to create new opportunities to engage and inform the public, and the City of Winnipeg wants to hear from the public directly - about how they want to hear from us.”

The survey is available at This is an opportunity to provide input into how the City engages with and informs the public about City projects, programs and services. Personal information is not required, and all of the responses are completely confidential.â The survey will be available online until September 18, 2015. A survey is also being conducted with the local news media.

The surveys are components of an independent, third-party review of the City’s corporate communications function being conducted by Argyle Communications Inc., under Request for Proposals 519-2014. Once completed, the communications review will be presented to the Mayor and Council, later this year.

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Ness Avenue sinkhole repairs have begun and are expected to take approximately two weeks to complete

Released: 4:07 p.m.

Winnipeg, MB - Repairs related to the sinkhole at the southwest corner of Ness Avenue at Sturgeon Creek have begun and will be completed as soon as possible. It is anticipated repairs will take approximately two weeks. Ness Avenue will remain closed in both directions between School Road and Valley View Drive until repairs are complete.

It has been determined that the sinkhole was a result of a collapsed large diameter land drainage sewer.

The City would like to thank citizens for their patience while repairs are made.

Motorists are advised to allow for additional travel time or to use alternate routes in this area to reach their destinations.

For Transit re-route and schedule information, visit or contact 311, available 24 hours every day by phone at 311 or by email at .

Last update: September 8, 2015