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Media Releases

August 13, 2013

There's an app for that!
Winnipeg citizens can use their mobile devices to connect with the City's 311 service

Released: 10:06 a.m.
Updated: 1:25 p.m. August 14, 2013

Winnipeg, MB - Access to the City of Winnipeg’s 311 service is just a finger touch away with the launch of a new mobile app that allows people to connect with City services while on the go.

“The Winnipeg 311 App will change the way that many Winnipeggers interact with the City of Winnipeg,” said Mayor Katz. “Winnipeggers want to do their part to make this a better community and this app will put that power right in the palm of their hands.”

The 311 App provides users with the ability to do any of the following with their iPhone, iPad or Android device:

  • Report a service request to 311
  • Send photographs relating to the service request
  • Check on the status of the service request submitted
  • Connect with other city services such as licensing your dog or planning your Transit route

The information and photos will help the City prioritize and efficiently respond to citizen requests. The service requests that will be available are:

  • Potholes
  • Sidewalk repairs
  • Graffiti on public property
  • Dead animal removal
  • Transit - lost property
  • Transit - shelter issues
  • Snow removal
  • Sanding

The app offers citizens another way to connect with Winnipeg 311. The City launched this 24/7 service January 16, 2009. Over 8 million calls and over 230,000 emails have been handled by local customer service representatives from the downtown Winnipeg contact centre since it first launched.

Watch for updates and new functionality as the app develops in the future. To download the app and for instructions on how to submit a service request using it, visit

For a list of all City of Winnipeg apps, visit City of Winnipeg - Apps

Last update: 14.08.2013

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