311 City services

Good Friday and Easter Monday – Friday, March 29 and Monday, April 1

  • All civic offices are closed
  • View holiday hours of other City of Winnipeg facilities and services
  • For more information on city services, contact 311, open 24 hours every day

Find ways to report, apply/register, pay, or view/find information about popular City services, programs, and activities.

City services

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Online services

Online

  • Register for programs using leisureonline

View Leisure Guide and Priceless Fun program publications

Online

  • Submit a park space rental application online

Park rentals & locations

Online

  • Request road, curb, lane, bridge or sidewalk maintenance

Contact 311 to report immediate hazards to public or vehicle safety.

Street & sidewalk maintenance

  • Learn how we maintain roads, ditches, culverts, and alley and railway crossings

Online

  • Request sanding on slippery roads or sidewalks

Online

  • Request your free smoke alarm, installed by Winnipeg Fire Paramedic Service crews
  • The S.A.F.E. Family Program will install a smoke alarm in owner-occupied households not equipped with a working smoke alarm

This program is not available to rented homes and apartments. If you live in a rental property and you do not have a working smoke alarm, fill out the form or contact 311. A fire inspector will contact you and resolve the issue with the property owner.

Online Seasonal

  • Get the latest update on snow clearing activities
  • View a map showing the status of snow clearing on streets and sidewalks 

Find out when snow clearing will happen on your residential street by using the Know Your Zone app.

Online Seasonal

  • Request snow removal

Online Seasonal

  • Get the latest update on spring cleanup activities
  • View a map showing the progress of street cleanup on residential streets 
  • Learn about parking restrictions during spring cleanup activities

Each spring, crews clean and sweep City streets to remove sand and debris.

Find out when street cleaning will happen on your residential street by using the Know Your Zone app.

Online

  • Request to install, change or remove street signs

For missing stop signs contact 311.

Online

  • Report a traffic light not working, damaged, lights flashing, dim, or burnt out

Report street light problems to Manitoba Hydro at 204-480-5900 or 1-888-624-9376.

Current call times

Contact 311

Social: @cityofwinnipeg 

Email: 311@winnipeg.ca

Phone or fax: 311

Toll free: 1-877-311-4974 (4WPG)

MRS/TTY relay: 711

For callers who are deaf, hard of hearing, or have a speech disability.

Mobile apps

A variety of official City apps are available for download.

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Information collected will be used to improve our website. Do not use this form to submit a request for service or information because it will not be forwarded to departments for response. To submit a request for service or information, contact 311.

This form is not intended to collect personal information; however, any personal information you choose to include in your comments is collected by the City of Winnipeg under the authority of section 36(1)(b) of the Freedom of Information and Protection of Privacy Act for the purpose of improving our website and will not be used or disclosed for any other purposes, except as authorized by law. Contact the Corporate Access and Privacy Officer by mail (City Clerk’s Department, Susan A. Thompson Building, 510 Main Street, Winnipeg MB, R3B 1B9) or by telephone (311) if you have any questions about the collection of this information.