311 City services

Good Friday and Easter Monday – Friday, March 29 and Monday, April 1

  • All civic offices are closed
  • View holiday hours of other City of Winnipeg facilities and services
  • For more information on city services, contact 311, open 24 hours every day

Find ways to report, apply/register, pay, or view/find information about popular City services, programs, and activities.

City services

Search for services, programs, and information by keyword or use the service and property type filters.

Search filters

Displaying 41 - 50 of 67

Current filters (click to remove)

Online services:YesX
Online services

Online

  • Sign in to your peggo account, or register a new account
  • Load your peggo card
  • View remaining card balance and passes you may have pending
  • Set up auto reloads

Learn more about peggo

Online

  • Report cards not scanning or scanning incorrectly
  • Report cards loaded with incorrect fare and balances not updating

Online

  • Report an unpermitted or prohibited home-based business
  • Report an occupancy without a permit concern in an apartment, business or commercial building
  • Report an illegal rooming house
  • Request an inspection for a mobile sign placement, or lack of permit for a mobile sign

Online

  • Homeowners and contractors can apply for select building permits for new construction

Online

  • Submit changes or updates to your pet’s licence like name, address, or phone number
  • Cancel a licence 
  • Combine multiple pet licences to be renewed at same time

For other pet licence concerns, contact 311.

Online

  • Plan an immediate or future transit trip and look up bus schedule information

Online

  • Report a pothole on city streets

Pothole cause and repair

Online

  • Search by address or roll number to view assessed values and other property assessment information for properties in Winnipeg

Online

  • Report lawn, yard, garage, shed, and exterior building maintenance concerns
  • Report a vacant building for inspection, or report maintenance concerns with a vacant or derelict building
  • Request an inspection for residential, apartment, commercial or parking lot fence concerns
  • Request an inspection for commercial or multi-family outdoor lighting concern

Property & neighbourhood standards

Online

The Responsible Pet Ownership By-law requires that all dogs and cats over the age of six months be licensed. Licences must be renewed annually (bi-annually for 2 year licences).

Current call times

Contact 311

Social: @cityofwinnipeg 

Email: 311@winnipeg.ca

Phone or fax: 311

Toll free: 1-877-311-4974 (4WPG)

MRS/TTY relay: 711

For callers who are deaf, hard of hearing, or have a speech disability.

Mobile apps

A variety of official City apps are available for download.

Was this information helpful?

How can we make this web page better?

Information collected will be used to improve our website. Do not use this form to submit a request for service or information because it will not be forwarded to departments for response. To submit a request for service or information, contact 311.

This form is not intended to collect personal information; however, any personal information you choose to include in your comments is collected by the City of Winnipeg under the authority of section 36(1)(b) of the Freedom of Information and Protection of Privacy Act for the purpose of improving our website and will not be used or disclosed for any other purposes, except as authorized by law. Contact the Corporate Access and Privacy Officer by mail (City Clerk’s Department, Susan A. Thompson Building, 510 Main Street, Winnipeg MB, R3B 1B9) or by telephone (311) if you have any questions about the collection of this information.