311 City services

Good Friday and Easter Monday – Friday, March 29 and Monday, April 1

  • All civic offices are closed
  • View holiday hours of other City of Winnipeg facilities and services
  • For more information on city services, contact 311, open 24 hours every day

Find ways to report, apply/register, pay, or view/find information about popular City services, programs, and activities.

City services

Search for services, programs, and information by keyword or use the service and property type filters.

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Online services

Online

  • View Winnipeg maps including cycling, street construction, crime maps, and more

Online

  • Our collectors generally work from 7 a.m. until 6 p.m. Please wait until after 6 p.m. before reporting a missed collection.

Online

  • Report a missing or damaged recycling or garbage cart. 

Online

  • Search your address in our secure site to view details about your property
  • Compare your property to others in your area
  • Report any changes to your property like the addition of a deck or garage
  • An account is required to access the secure site

Online

  • Manage your utility account online
  • Access utility bills and track water consumption
  • Set recycling, garbage and yard waste collection day reminders
  • Don’t have a MyUtility account? Register now 

Update property information to open or close a utility account

Online

  • Search for parks with specific amenities, athletic fields, and features
  • View a map of parks in Winnipeg
     

Online

  • Report common parking violations

View parking violation examples

Online

  • Pay a bylaw penalty notice online

Penalty notice payment methods

Online

  • Pay a parking ticket (penalty notice) online

Parking ticket payment methods

Current call times

Contact 311

Social: @cityofwinnipeg 

Email: 311@winnipeg.ca

Phone or fax: 311

Toll free: 1-877-311-4974 (4WPG)

MRS/TTY relay: 711

For callers who are deaf, hard of hearing, or have a speech disability.

Mobile apps

A variety of official City apps are available for download.

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Information collected will be used to improve our website. Do not use this form to submit a request for service or information because it will not be forwarded to departments for response. To submit a request for service or information, contact 311.

This form is not intended to collect personal information; however, any personal information you choose to include in your comments is collected by the City of Winnipeg under the authority of section 36(1)(b) of the Freedom of Information and Protection of Privacy Act for the purpose of improving our website and will not be used or disclosed for any other purposes, except as authorized by law. Contact the Corporate Access and Privacy Officer by mail (City Clerk’s Department, Susan A. Thompson Building, 510 Main Street, Winnipeg MB, R3B 1B9) or by telephone (311) if you have any questions about the collection of this information.