311 City services

Good Friday and Easter Monday – Friday, March 29 and Monday, April 1

  • All civic offices are closed
  • View holiday hours of other City of Winnipeg facilities and services
  • For more information on city services, contact 311, open 24 hours every day

Find ways to report, apply/register, pay, or view/find information about popular City services, programs, and activities.

City services

Search for services, programs, and information by keyword or use the service and property type filters.

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Online services

Online

  • View the calendar showing upcoming meeting dates and times
  • View meeting agendas
  • Watch meetings live

Online

  • Submit a report for select crime types

Online reporting is not available if the incident involves:

  • Any theft, loss, or property damage exceeding $25,000
  • Personal violence such as; assault, robbery, domestic violence
  • Theft (or loss) of firearm or medication
  • Theft of vehicle, license plate, or utility trailer
  • Hate motivated vandalism or hate motivated graffiti

Call non-emergency at 204-986-6222 or visit a police service centre to report these types of incidents.

If this is an emergency or a crime in progress, call 9-1-1.

Online

  • Apply for a police record check online or in person

Online

  • Request removal of a dead animal found on public property

Sick or injured animals

  • Learn what to do with a dead animal on private property

Online

  • Request a review by a City screening officer

If you’ve already submitted a request for review, you can check the status of your review.

Online

  • Apply for the Education Property Tax Credit
  • To have the credit added to your next year’s property tax bill, applications must be received by March 15

Education Property Tax Credit advance and self-declaration information

Online

  • Request an extra garbage or large item (bulky) pickup for eligible solid waste items 

Modify an existing request

Cancel a pickup request

Report a missed pickup

Online

  • Applications to revise your Business ARV Assessment must be done during the revision period.

Online

  • Applications to revise your realty assessment must be done during the revision period. 

Online

  • Search your address to view your collection schedule and set up reminders

Current call times

Contact 311

Social: @cityofwinnipeg 

Email: 311@winnipeg.ca

Phone or fax: 311

Toll free: 1-877-311-4974 (4WPG)

MRS/TTY relay: 711

For callers who are deaf, hard of hearing, or have a speech disability.

Mobile apps

A variety of official City apps are available for download.

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Information collected will be used to improve our website. Do not use this form to submit a request for service or information because it will not be forwarded to departments for response. To submit a request for service or information, contact 311.

This form is not intended to collect personal information; however, any personal information you choose to include in your comments is collected by the City of Winnipeg under the authority of section 36(1)(b) of the Freedom of Information and Protection of Privacy Act for the purpose of improving our website and will not be used or disclosed for any other purposes, except as authorized by law. Contact the Corporate Access and Privacy Officer by mail (City Clerk’s Department, Susan A. Thompson Building, 510 Main Street, Winnipeg MB, R3B 1B9) or by telephone (311) if you have any questions about the collection of this information.