311 City services

Find ways to report, apply/register, pay, or view/find information about popular City services, programs, and activities.

City services

Search for services, programs, and information by keyword or use the service and property type filters.

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Online services

What goes where? Use the Recyclepedia

Online

  • Learn where items you want to get rid of should go – your blue cart, a 4R Winnipeg Depot, or a local charity

Winnipeg Public Library

Online

Winnipeg Transit Plus

  • Accessible door-to-door transportation for people with disabilities 

Apply for Winnipeg Transit Plus

This service was previously called Handi-Transit

Winnipeg WAV

Online

  • Book a wheelchair accessible vehicle in Winnipeg

WINNpass

Online

  • Eligible youth and adults can apply for the WINNpass low-income transit program 

Learn more about the WINNpass program and view eligibility criteria.

Zoning

  • Find information on zoning 

Current call times

View 311 call time data

Last updated:

Contact 311

Social: @cityofwinnipeg 

Email: 311@winnipeg.ca

Phone or fax: 311

Toll free: 1-877-311-4974 (4WPG)

MRS/TTY relay: 711

For callers who are deaf, hard of hearing, or have a speech disability.

Mobile apps

A variety of official City apps are available for download.

PayByPhone

Pay for your on-street parking

Know Your Zone

Get notifications about seasonal parking bans and when your residential street will be cleared of snow 

Winnipeg Transit

Plan your trip, find stops, and schedules

Recyclepedia

Learn how to recycle, compost, or dispose of your unwanted items 

Waze

Share and receive traffic information such as road closures,  construction, and traffic impacts

Winnipeg Golf Courses

Enhance your game with an interactive scorecard, track score stats, book tee times, and find out about the latest deals

Winnipeg Public Library

Access your library account, search the collection, and renew and place holds on items

Winnipeg WAV

Book a Wheelchair Accessible Vehicle (WAV)

Winnipeg Transit On-Request

Book On-Request trips

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Information collected will be used to improve our website. Do not use this form to submit a request for service or information because it will not be forwarded to departments for response. To submit a request for service or information, contact 311.

This form is not intended to collect personal information; however, any personal information you choose to include in your comments is collected by the City of Winnipeg under the authority of section 36(1)(b) of the Freedom of Information and Protection of Privacy Act for the purpose of improving our website and will not be used or disclosed for any other purposes, except as authorized by law. Contact the Corporate Access and Privacy Officer by mail (City Clerk’s Department, Susan A. Thompson Building, 510 Main Street, Winnipeg MB, R3B 1B9) or by telephone (311) if you have any questions about the collection of this information.