311 City services

Find ways to report, apply/register, pay, or view/find information about popular City services, programs, and activities.

City services

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Online services
  • You can drop off items that are recyclable, reusable, or compostable, for free
  • View the locations of the 4R Winnipeg Depots

Materials accepted at 4R Winnipeg Depots

  • View a list of materials accepted at all 4R Winnipeg Depot locations for free drop off
  • Make a FIPPA request
  • View released records
  • Find a list of accessible and age friendly programs, services, and resources


  • Find City information related to an address including electoral ward and Councillor
  • View address number requirements

Address numbers must be visible from the street and back lane.


  • View adoptable pets online
  • Learn more about adopting from Animal Services
  • View our adoption fees and what they include
  • View advertising and sponsorship opportunities at the City


Report a number of animal-related bylaw violations or concerns, including:

  • dog barking
  • dog or cat biting
  • dog or cat running at large
  • lost dog
  • found dog or cat

If the animal is presenting an immediate threat to life or public safety, call 9-1-1.

The Responsible Pet Ownership By-law regulates the presence of wild and domesticated animals within Winnipeg, their activities and the activities of their owners.

  • To report animal cruelty, animal neglect, or an animal emergency in Winnipeg, contact the Winnipeg Humane Society at 204-982-2020.
  • Learn more about reporting animal welfare concerns in and outside of Winnipeg
  • Bidding occurs each spring
  • A complete list of bikes will be available to view online before the auction

Current call times

Contact 311

Social: @cityofwinnipeg 

Email: 311@winnipeg.ca

Phone or fax: 311

Toll free: 1-877-311-4974 (4WPG)

MRS/TTY relay: 711

For callers who are deaf, hard of hearing, or have a speech disability.

Mobile apps

A variety of official City apps are available for download.

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Information collected will be used to improve our website. Do not use this form to submit a request for service or information because it will not be forwarded to departments for response. To submit a request for service or information, contact 311.

This form is not intended to collect personal information; however, any personal information you choose to include in your comments is collected by the City of Winnipeg under the authority of section 36(1)(b) of the Freedom of Information and Protection of Privacy Act for the purpose of improving our website and will not be used or disclosed for any other purposes, except as authorized by law. Contact the Corporate Access and Privacy Officer by mail (City Clerk’s Department, Susan A. Thompson Building, 510 Main Street, Winnipeg MB, R3B 1B9) or by telephone (311) if you have any questions about the collection of this information.