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Cold weather impact on water pipes - winter 2014/15

Date Location of frozen water infrastructure Maximum frost
depth 3
Average response time - City forces 4
City's
portion of
the pipe
Property
owner's
pipe
Internal
plumbing 1
Other 2
As of
Apr. 17
185 50 290 3 less than
1.8 metres
(5.9 feet)
Same day
As of
Apr. 10
184 50 290 3 less than
1.8 metres
(5.9 feet)
Same day
As of
Apr. 2
181 50 290 3 less than
1.8 metres
(5.9 feet)
Same day
As of
Mar. 27
175 50 290 3 less than
2.0 metres
(6.5 feet)
Same day
As of
Mar. 20
164 49 289 3 less than
2.0 metres
(6.5 feet)
Same day
As of
Mar. 13
141 44 287 3 less than
2.0 metres
(6.5 feet)
Same day
As of
Mar. 6
78 39 286 2 less than
2.0 metres
(6.5 feet)
Same day
As of
Feb. 27
41 31 279 2 less than
2.0 metres
(6.5 feet)
Same day
As of
Feb. 20
16 13 222 2 less than
2.0 metres
(6.5 feet)
Same day
As of
Feb. 13
8 10 171 2 less than
1.5 metres
(4.9 feet)
Same day
As of
Feb. 6
5 10 170 1 less than
1.5 metres
(4.9 feet)
Same day
As of
Jan. 30
3 9 163 1

less than
1.5 metres
(4.9 feet)

Same day
As of
Jan. 23
3 9 163 1

less than
1.5 metres
(4.9 feet)

Same day
As of
Jan. 16
3 9 163 1

less than
1.5 metres
(4.9 feet)

Same day
As of
Jan. 9
0 5 142 1

less than
1.5 metres
(4.9 feet)

Same day
As of
Jan. 6
0 4 131 1 less than
1.2 metres
(3.9 feet)
Same day
As of
Jan. 2
0 2 85 1 less than
1.0 metres
(3.3 feet)
Same day
As of
Dec. 29
0 1 55 1 less than
1.0 metres
(3.3 feet)
Same day
As of
Dec. 19
0 1 50 1 less than
0.9 metres
(3.0 feet)
Same day
As of
Dec. 12
0 1 50 1 less than
0.9 metres
(3.0 feet)
Same day
As of
Dec. 5
0 1 49 1 less than
0.6 metres
(2.0 feet)
Same day
As of
Nov. 28
0 0 23 1 less than 0.3 metres (1.0 foot) Same day

Report date: April 17, 2015

1 Full details on measures that residents can take to prevent internal plumbing from freezing are at Preventing Frozen Water Pipes

2 There may be some properties where it is difficult to determine the exact location of the freeze/cause of no water, the cause is under investigation, or the cause was atypical (e.g., an exposed portion of the pipe during an excavation).

3 This number is determined based on the best available information (e.g., water and sewer excavations). Frost depth is highly variable across the city, often differing from street to street. Some of the factors known to affect frost penetration are snow depth and density, ground cover (e.g., vegetation, concrete), proximity of adjacent infrastructure (e.g., catch basin), atmospheric pressure, exposure to sunshine, initial soil temperature, moisture content of the soil, soil type, and organic matter contained in the soil.

4 For assistance with thawing frozen internal plumbing, property owners must contact a plumber. City thawing service is not available.

Last updated: June 14, 2016