Water conservation
Toilet replacement credit program - residential
Frequently asked questions (FAQ)
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How much money could I save on my water bill if I switch to a WaterSense high efficiency toilet (HET)?
Did you know...
Toilets account for 30% of an average home's indoor water use. - What is WaterSense?
- Can I apply for the credit if I put a WaterSense high efficiency toilet in a new home?
- Is there a toilet replacement credit program for condominium owners?
- Is there a toilet replacement credit program for apartments, commercial and industrial customers?
- If I purchased an approved dual flush toilet between October 16, 2009, and December 31, 2010, am I still eligible for the credit?
- If I purchased a WaterSense single flush high efficiency toilet before January 1, 2011, am I eligible for the credit?
- What is the difference between a dual flush toilet and a single flush high efficiency toilet?
- Which toilets should I replace?
- How do you determine the approved toilet list?
- Do I have to buy the WaterSense high efficiency toilet at a specific store?
- Can I receive a credit if I purchase my WaterSense high efficiency toilet through a plumbing contractor?
- Can I install my new WaterSense high efficiency toilet myself?
- Do I have to recycle my old toilet?
- How do I recycle my old toilet at an approved depot?
- What are you doing with the old toilets?
- Why do I have to pay a fee to recycle my old toilet?
- As a retailer, how can I promote the program?
How much money could I save on my water bill if I switch to a WaterSense high efficiency toilet (HET)?
Each member of your family could save more than 40 litres of water – every single day! This means savings of more than 14,600 litres per person per year. A family of four could save about $190 annually on their water bill. See our water-efficient toilet annual payback calculator for your savings.
These savings are based on the following assumptions:
- an average of 5 flushes per person
- replacing a 13 litre per flush toilet
What is WaterSense?
WaterSense 
is a United States Environmental Protection Agency sponsored partnership program that helps consumers identify water-efficient products. Products carrying the WaterSense label perform well, help save money and encourage innovation in manufacturing. WaterSense high efficiency toilets use 20 percent less water than single flush 6 litre toilets. WaterSense toilets from our approved toilet list are either:
- dual flush toilets which have two flush options; one lower volume flush (4 litres or less) for liquid and another larger volume flush (6 litres or less) for solid waste, or
- single flush toilets (4.8 litres or less) to flush all waste.
Can I apply for the credit if I put a WaterSense high efficiency toilet in a new home?
No. This program is designed to replace existing inefficient toilets only. But we encourage new home builders to install water efficient fixtures (e.g., WaterSense toilets, showerheads, faucet aerators and Energy Star front load washing machines).
Is there a toilet replacement credit program for condominium owners?
Yes, you are eligible for the credit if you:
- own and live in a condominium unit,
- have a water account in your name with the City of Winnipeg,
- are up-to-date with your water bill payments and
- meet the other program requirements.
Is there a toilet replacement credit program for apartments, commercial and
industrial customers?
No. We encourage property managers and business owners to replace old water-guzzling toilets with WaterSense high efficiency toilets. Please use our payback calculator to see potential annual water savings.
If I purchased an approved dual flush toilet between October 16, 2009, and December 31, 2010, am I still eligible for the credit?
Yes, the dual flush credit program was in effect until December 31, 2010. Please submit your application and receipts at your earliest convenience.
If I purchased a WaterSense single flush high efficiency toilet before January 1, 2011, am I eligible for the credit?
No. The start date for the WaterSense high efficiency toilet credit program is January 1, 2011, as outlined in the amendments to the Residential Toilet Replacement Credit Program By-law approved by City Council on December 15, 2010 
.
What is the difference between a dual flush toilet and a single flush high efficiency toilet?
Dual flush toilets have two flush options; one lower volume flush (4 litres or less) for liquid and another larger volume flush (6 litres or less) for solid waste. Single flush high efficiency toilets use one flush (4.8 litres or less) to remove all waste.
Which toilets should I replace?
When selecting which toilets to replace, consider toilets that are used more frequently and toilets that use the most water per flush. Pre-1980 toilets use 23 litres per flush, and pre-1994 toilets use 13 litres per flush. If you don’t know the age of your toilet, markings are usually on the toilet bowl behind the seat or inside the toilet tank.
How do you determine the approved toilet list?
The approved toilet list is from WaterSense .
Do I have to buy the WaterSense high efficiency toilet at a specific store?
You can buy your toilet from any retailer, as long as it is on our approved toilet list. All toilets with the WaterSense label are eligible for a credit.
Can I receive a credit if I purchase my WaterSense high efficiency toilet through a plumbing contractor?
Yes. Ask your contractor to clearly note the make, model name and model number of the WaterSense high efficiency toilet purchased and installed on the receipt or invoice, along with the company’s or contractor's name and contact information. Contractors may not apply for the credit on your behalf.
Note: If a contractor installed your new toilet and recycled the old one, you will need to provide a letter from your contractor stating the approved recycling depot he or she took the old toilet to.
Can I install my new WaterSense high efficiency toilet myself?
Yes, or you can hire a licensed plumber/contractor to perform the work for you. Simple toilet replacements do not require a plumbing permit. However, if you are renovating your house, you must apply for a building permit.
Do I have to recycle my old toilet?
Yes. We will not process applications without a receipt marked "toilet" from one of the approved toilet recycling depots. Donating the old toilet to Habitat for Humanity Winnipeg ReStore or installing it in another property is not acceptable.
How do I recycle my old toilet at an approved depot?
There are two ways you can recycle your old toilet – drop it off at an approved toilet recycling depot or arrange for curbside pickup.
- Drop off
You can drop off your old toilet at either Brady Road Landfill or Rocky Road Recycling.- Enter through lane 1 only.
- Advise the attendant that you are recycling a toilet.
- Pay a $5.00 recycling fee (for up to 2 toilets).
- Get a receipt clearly marked with "toilet" from the attendant.
- Drop the toilet off at the toilet recycling area located on the left side of the entrance to the residential garbage dumping area.
- You must remove the plastic seat and all metal parts prior to recycling
Rocky Road Recycling Ltd.
34 Grey Street (by Nairn Avenue overpass)- Report to the scale office.
- Pay a $5.00 recycling fee (for up to 2 toilets).
- Get a receipt clearly marked with "toilet" from the attendant.
- Drop the toilet off at the recycling area.
- You must remove the plastic seat and all metal parts prior to recycling
Curbside pickup
You can arrange for curbside recycling from either of the following organizations:- SSCOPE, Inc. , a Winnipeg non-profit organization
- Sherwood Forest Tree Service, a private contractor at (204) 801-0161
You must:
- Pay a minimum donation or fee.
- remove the plastic seat and all metal parts prior to recycling.
- Leave the toilet at the curb on the arranged date. The collector will remove up to two toilets and take them to an approved toilet recycling depot. They will leave a receipt marked "toilet" in your mailbox.
- SSCOPE, Inc.
What are you doing with the old toilets?
The toilets will be crushed and used in road base. They are crushed to ensure they won't be installed again and lose the water conservation benefit.
Why do I have to pay a fee to recycle my old toilet?
This fee helps pay for the cost of recycling old toilets.
As a retailer, how can I promote the program?
If you would like in-store promotional materials, please email us with your request and we will contact you with further details. Include your contact information (e.g., telephone number, address) in the body of your message. You can expect a reply from us within two business days.
For more information:
- Email us. Include your contact information (e.g., telephone number, address) in the body of your message. You can expect a reply from us within two business days.
- Contact 311
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This page was last updated on November 7, 2011 |
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