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1. Garbage
      Garbage and Recycling Master Plan
      Garbage Cart Collection
            Collection Day
            Waste Diversion Fee
            About the Carts
            Carts on Collection Day
            Cart Security
            Upgrading your Garbage Service
            Items that don't fit in your Cart
            Illegally Dumped Garbage
            Missed Collections
      Yard Waste Collection
            Composting
            Grasscycling
      User Guide
            English
            French
            Punjabi
            Tagalog
            Chinese
      Videos - How To Use Your Cart
      Residential Garbage Report
      Service Standards
            Definitions
      Walk-up Collection Service
      Garbage That Needs Special Handling
      Community Resource Recovery Centres
      Household Hazardous Waste Disposal
      Garbage Collection for Small Businesses
            Businesses that put out less than 600 litres of garbage per week (less than 8 standard-size garbage bags)
            Businesses that put out 0.6 to 3.0 cubic metres (600 to 3,000 litres) of garbage per week
      Garbage Collection for Charities and Places of Worship
            Charities that put out less than 600 litres of garbage per week (less than 8 standard-size garbage bags)
      Garbage Collection for Multi-Family Homes
      Brady Road Resource Management Facility (Brady Road Landfill)
      Solid Waste Projects
            Brady Road Resource Management Facility (Brady Road Landfill) Methane Gas Project
            Brady Road Resource Management Facility (Brady Road Landfill) put or pay agreements
            Public Registry Index
      Water and Waste By-laws

2. Recycling
      Garbage and Recycling Master Plan
      Recycling Cart Collection
            Collection Day
            Waste Diversion Fee
            About the Carts
            Carts on Collection Day
            Cart Security
            Upgrading your Recycling Service
            What can I recycle?
            Missed Collections
      Yard Waste Collection
            Composting
            Grasscycling
      User Guide
            English
            French
            Punjabi
            Tagalog
            Chinese
      Recycling depots
      What happens to our recyclables?
      Recycling Report
      Let's chip in - Christmas tree recycling
      Videos - How To Use Your Cart
      Service Standards
            Definitions
      Walk-up Collection Service
      Items You Can and Cannot Put In Your Recycling Cart
      Community Resource Recovery Centres
      Household Hazardous Waste Disposal
            Recycle your used oil products
      Recycling Collection for Small Businesses
            Businesses that put out less than 600 litres of garbage per week (less than 8 standard-size garbage bags)
            Businesses that put out 0.6 to 3.0 cubic metres (600 to 3,000 litres) of garbage per week
      Recycling Collection for Charities and Places of Worship
            Charities that put out less than 600 litres of garbage per week (less than 8 standard-size garbage bags)
      Recycling Collection for Multi-Family Homes
      Water and Waste By-laws

3. Water
      Water and sewer rates and charges
      Drinking water quality
            Frequently asked questions (FAQ)
            Water test results
                  Shoal Lake
                  Water Treatment Plant raw
                  Water Treatment Plant treated
                  Winnipeg
            Water supply system annual report
                  Water quality report archives
            Water system operating licence and annual audit report
            Lead control program
                  Lead pipe replacement program
                  Orthophosphate program
      Controlling cross-connections and preventing backflow
            Homes
            Businesses
            Licensed backflow and cross-connection testers
      Water treatment program
            Treatment plant
            Treatment plant background
            Ultraviolet light disinfection
            Cryptosporidium and Winnipeg's water supply
      Water services
            Water main cleaning program
            Water main breaks
            Water main renewals
            Water supply concerns
            Valve boxes
            Water tanks
            Hydrants
            Water meters
            Clean up after repair
            Water service interruptions
            Water pipe responsibilities for property owners
                  Maintaining your private water system
            Licensed sewer and water contractors
            Manual for the production of construction drawings
            Water fill procedures at standpipe locations
      Water conservation
            Fix a Leak Week
            Residential water saving tips
            Multi-family residential water saving tips
            Commercial water saving tips
            Youth education program
            Residential toilet replacement credit program
                  Frequently asked questions (FAQ)
                  Approved toilet list
                  Application form
            Water-efficient toilet annual payback calculator
            Billed water consumption report
      Hot tap water burns
      Greater Winnipeg Water District Railway
      Winnipeg's water - Our most essential resource
      Water concerns
      By-laws

4. Sewage
      Sewer and water rates and charges
      Wastewater collection system operation
            NEWPCC UV light disinfection
            Sewer cleaning and inspection program
            Sewer main renewals
            Manhole and catch basin photos
            Don't throw garbage down the drain
            Septic systems
            Sewer pipe responsibilities for property owners
            Licensed sewer and water contractors
      Protect your home from basement flooding
            Basement flooding protection subsidy program
                  Frequently asked questions
            Sewers and tree roots
            Sump pump discharge
            Cleaning up after the flood
      Draining your swimming pool, wading pool, hot tub or spa tub
      Frequently asked questions about grease traps
      Hauled wastewater program
            Recreational vehicle sewage dump stations
      Sewer overflow information system
            Current status
            Summary of last 24-hour period
      Sewer service interruptions
      Flood pumping station activity during high river levels
      Licensing and monitoring
            Wastewater treatment licences
                  North End Water Pollution Control Centre
                  South End Water Pollution Control Centre
                  West End Water Pollution Control Centre
                  Biosolids licence
            Compliance reports
                  North End Water Pollution Control Centre
                  South End Water Pollution Control Centre
                  West End Water Pollution Control Centre
                  Wastewater hauler
                  Biosolids
            Rivers and small streams monitoring reports
            Wastewater Services environmental policy
            Wastewater treatment improvement plan overview
            Wastewater treatment improvement plan
      Water and Waste projects
            Wastewater projects
            Public registry index
      Sewage treatment plant upgrades and expansion program
            Agreement with Veolia for provision of advice and professional services
      Pollution Prevention Planning Program
      Culvert and drainage inlet / outlet safety guidelines
      Drainage criteria manual
      Stormwater management criteria
      Manual for the production of construction drawings
      By-laws

5. Drainage/Flooding
      Residential lot grading
            Lot drainage
            Property owner responsibilities
            Lot grading permits and plans
            Infill houses / properties
      Sump pump discharge
            Sump pump discharge violation FAQ
      Downspouts
            Downspout discharge violation FAQ
      Protect your home from basement flooding
            Basement flooding protection subsidy program
                  Frequently asked questions
            Flooding frequently asked questions (FAQ)
            Cleaning up after the flood
            Sewers and tree roots
      Rainfall reports
      Draining your swimming pool, wading pool, hot tub or spa tub
      Retention ponds
      Wastewater collection system operation
      Manhole and catch basin photos
      Winnipeg river levels
            Current river levels
            This year's river levels
            Past year's river levels
            What does James Avenue datum mean?
      Sewer overflow information system
            Current status
            Summary of last 24-hour period
      Sewer service interruptions
      Flood forecast
            Subscribe to flood forecast
      Flood pumping station activity during high river levels
      Rivers and small streams monitoring reports
      Sewer cleaning and inspection program
      Don't throw garbage down the drain
      Licensed sewer and water contractors
      Culvert and drainage inlet / outlet safety guidelines
      Drainage criteria manual
      Stormwater management criteria
      Manual for the production of construction drawings
      By-laws

6. Billing
      Water and sewer rates and charges
      Paying your bill
            Ways to pay your bill
            Pre-authorized payment
            Overdue accounts
            Returned payment fee
            Turn-off notice
            Water is turned off
            Questions about your water bill
      Understanding your bill
            Comprendre votre compte d’eau (Bilingual version)
      Reading your water meter
      Opening or closing an account
      Electronic billing
      Current water and sewer bill insert
      Landlord information
      Information for lawyers
      Commercial water accounts
            Adjustment of sewer charges program
            Large volume sewer discount program
      Water and Waste projects
            Billing projects
                  Cost of service rates study
            Public registry index
      Billed water consumption report
      By-laws

7. Department Info
      Contact us
      Department overview
      Department programs and services
      Department profile
            Residential garbage report
            Cost of garbage collection
            Residential recycling report
            Cost of recycling services
      Water and Waste projects
            Solid Waste projects - Garbage
                  Brady Road Resource Management Facility (Brady Road Landfill) methane gas
                  Brady Road Resource Management Facility (Brady Road Landfill) put or pay agreements (completed)
            Solid Waste projects - Recycling
                  Recycling study (completed)
            Wastewater projects
                  Sewer By-law review (completed)
                  Hauled wastewater study (completed)
                  Wastewater improvement projects (CSIF) (completed)
            Billing projects
                  Cost of service rates study
            Public registry index
      Permits and licensing
            Licensed sewer and water contractors
            Commercial building permit requirements
            Requirements for commercial, industrial, multi-family residential developments and parking lots
            Manual for the production of construction drawings
            BizPaL
            Wastewater Flow Estimation and Servicing Guidelines
                  Hydraulically Operated Elevator Requirements
      Landlord information
      Information for lawyers
      Record searches for properties
      Greater Winnipeg Water District Railway
      Reports to City Council
      Library/Archive
      Site map
      By-laws

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Last updated: November 9, 2012

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