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Billing

Water and sewer rates and charges
 Selecting this link will open the french version of this pdf file in a new browser window. Close the new window to return to this page. Icon indicating a pdf file which will open up a new browser window. (pdf - 54kb)

Paying your water bill
    - Methods of payment
    - Pre-authorized payment
    - Overdue accounts
    - Returned payment fee
    - Turn-off notice
    - Water is turned off

Reading your water meter

Opening or closing an account
   What to do if you're moving into or out of a residence

Understanding your bill / Comprendre votre compte d'eau (Bilingual version)

Electronic billing epost color logo
   Sign up for epost™, Canada Post's web-based billing service that delivers your water bill online
    instead of getting a paper bill in the mail

Landlord information
   Protecting yourself against unpaid tenant water bills

• Information for lawyers
   Transfer of ownership

Water and Waste projects
    - Billing projects
    - Public registry index
      Information and documentation relating to our projects and activities.

Questions about your water bill?
Contact us for all billing inquiries.


Commercial water accounts

Adjustment of sewer charges program
   For customers who use large volumes of water not discharged to the wastewater system,
   land drainage works, or into a body of water

Large volume sewer discount program
   Discount program intended solely for large commercial and industrial customers


Billed water consumption report

• Water and Waste by-laws

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This page was last updated on August 10, 2011