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Opening or closing an account

If you are moving within the Province, you can give us your new address at:

www.manitobaaddresschange.ca provides a simple way to notify multiple organizations of your change of address. Save time and avoid duplicating your efforts as you update your address for:

• The City of Winnipeg Water and Waste Department
• Manitoba Hydro
• Shaw
• Manitoba Health

If you’re moving in, and are financially responsible for water at your new address, you need to open an account:

Contact us to:

• provide us with your initial meter reading
• establish yourself as the new account holder. We will require:
  • your name
  • names of anyone financially responsible for the water bill
  • service address
  • date of possession
  • mailing address (if different than account address)
  • phone number(s)
  • your landlord's name, mailing address and phone number if you are a tenant

If you're moving out and need to close an account:

Phone in your final meter reading to 204-986-3212, our 24-hour moving in / moving out automated water meter reading system. Recorded instructions will prompt you to give us:

• the address where the meter reading was taken
• the water meter reading
• the date the meter reading was taken
• your full name, mailing address and telephone number

Contact us for more information or if you have questions.