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Frequently Asked Questions
The following questions and answers are provided by the Winnipeg Police Service Central Traffic Unit, Photo Enforcement Section. Topic categories covered include:
- General Miscellaneous
- Mobile Photo Radar Enforcement
- Intersection Safety Cameras (ISC)
- Provincial Court Office / Disputes / Challenges / Payments
- Stolen Vehicle / Stolen License Plate / Sold Vehicle
- Information on the Offence Notice / Ticket
General Miscellaneous
- Can you check my license plate to see if I received an offence notice/ticket?
- How long after an offence does it take to receive an offence notice/ticket?
- How many kilometres per hour over the speed limit are you allowed before an offence notice/ticket is issued?
- How do you know I was the one that was speeding? There’s a vehicle travelling beside me in the photo.
- I can’t see my license plate in the photo. Where can I see a clearer photo?
- I understand that two separate photos are needed to confirm that a violation took place. Must the vehicle and license plate be seen clearly in both photos on the offence notice/ticket?
- I received an offence notice/ticket in the mail, but someone else was driving. Can you send the offence notice/ticket to the individual that was driving?
- Could I have my offence notice/ticket mailed to a different address or pick it up in person?
- How accurate and how often are the Intersection Safety Camera and Mobile Photo Radar camera systems tested?
- Why aren’t there more speed limit signs posted?
- I am interested in doing speed checks on my street. How can I arrange this?
- Are there statistics for the Winnipeg Photo Enforcement Safety Program?
Mobile Photo Radar Enforcement
- Why are the mobile photo radar vehicles set up in a school or playground zone on evenings or on weekends when there are no children around?
- Who is responsible for setting the speed limits and signing a construction zone?
- Why does the mobile photo radar vehicles occasionally operate in areas designated "No Stopping/No Parking?"
- Why isn’t there a sign indicating a mobile photo enforcement vehicle is set up ahead like there is for the Intersection Safety Cameras?
- I would like to have a mobile photo enforcement vehicle set up on my street.
- Why is there a person in the mobile photo enforcement vehicle?
- How many Mobile photo radar vehicles are deployed throughout the City of Winnipeg?
Intersection Safety Cameras (ISC)
- I was driving through the intersection and the camera flashed. I don’t believe I was speeding and I don’t think I entered the intersection on a red light. Why did it flash?
- Will I still receive an offence notice/ticket if the traffic signals are malfunctioning or have changed to flashing mode?
- The traffic signal/light was amber when I entered the intersection. Can you explain why I received an offence notice/ticket?
- There’s no sign indicating “No right turn on red.” Why did I receive an offence notice/ticket?
- How is the timing of intersection signal lights determined?
- How many Intersection Safety Cameras are installed throughout the City of Winnipeg?
- How do I suggest an Intersection Safety Camera location?
- I was in a funeral procession and I entered the intersection on a red light at an intersection that has an Intersection Safety Camera (ISC). Will I receive an offence notice/ticket?
Provincial Court Office / Disputes / Challenges / Payments
- I lost/misplaced/can’t find/never received my offence notice/ticket. Can you provide me with the offence notice/ticket information and my options for payment?
- I lost/misplaced/can’t find/never received my offence notice/ticket. Can you send me another copy?
- There’s a hold on my driver’s license, but I never received an offence notice/ticket in the mail. Who can I contact about this?
- What Mobile Photo Radar or Intersection Safety Camera (ISC) offence notice/tickets do I have outstanding?
- What are my payment options?
- Can I pay my offence notice/ticket online?
- My offence notice/ticket has gone to collections. Who can I contact about this?
- How do I dispute/challenge/contest this offence notice/ticket?
- Where can I dispute/challenge/contest an offence notice/ticket after it has been paid?
- I received a photo enforcement offence notice/ticket that I don’t agree with. Who can I contact to further discuss this matter?
- Who sets the fine amounts?
- What is the set fine for Fail to Stop Vehicle at an Intersection When Signalled to Stop by a Red Traffic Control Light? For Speeding?
- I contacted the Provincial Court with questions related to my photo enforcement offence notice/ticket, and they referred me back to the Winnipeg Police Service. Now what do I do?
- I sent in my ticket payment by cheque weeks ago, why hasn’t my cheque cleared my account yet? Did you receive my ticket payment?
Stolen Vehicle / Stolen License Plate / Sold Vehicle
- My vehicle or licence plate(s) were stolen when this offence notice/ticket was issued.
- I sold my car with the licence plates. I didn’t own the vehicle when this offence notice/ticket was issued.
Information on the Offence Notice / Ticket
- On my photo enforcement offence notice/ticket, for the information regarding date and time, why does it say "On or about"?
- Can you explain what all the numbers mean in the black box at the top of the photo on the offence notice/ticket?
- Does this offence notice/ticket affect merits on my driver’s license?
- Where did my red light or speeding violation occur?
General Miscellaneous
1. Can you check my license plate to see if I received an offence notice/ticket?
Contact or attend the Provincial Court Office at 373 Broadway in Winnipeg (telephone: 204-945-3156) or any Regional Provincial Court Office. All Provincial Court Offices are open Monday to Friday between 8:30 a.m. and 4:30 p.m. (excluding holidays). For more information, click here.
2. How long after an offence does it take to receive an offence notice/ticket?
Under the Summary Convictions Act, Sections 16(2.3) and 16(2.4), Photo Enforcement offence notice/tickets are mailed by regular prepaid mail via Canada Post and must be post marked within 14 days of violation. An offence notice/ticket is considered to have been personally served on the vehicle owner seven days after it was mailed. For more information, visit this site.
3. How many kilometres per hour over the speed limit are you allowed before an offence notice/ticket is issued?
Any speed over the posted speed limit is considered speeding. The Winnipeg Police Service does not endorse any breach of the law, so it would be inappropriate to discuss any potential tolerances. This program targets excessive speed.
4. How do you know I was the one that was speeding? There’s a vehicle travelling beside me in the photo.
Intersection Safety Camera (ISC) enforcement is lane specific. The system identifies the violating vehicle in the specific lane traveling over electromagnetic in-ground loops in the roadway. For more information on Intersection Safety Camera (ISC) technology, click here.
Regarding Mobile Photo Radar Enforcement, a trained and qualified Provincially appointed mobile photo radar operator has observed the vehicle in violation and has made notes accordingly. For more information on how the mobile photo radar technology works, click here.
5. I can’t see my license plate in the photo. Where can I see a clearer photo?
A Staff Justice of the Peace can access a digitized colour image of the photograph that you may be allowed to view. Attend the Provincial Court Office at 373 Broadway in Winnipeg (telephone: 204-945-3156), or any Regional Provincial Court Office. All Provincial Court Offices are open Monday to Friday between 8:30 a.m. and 4:30 p.m. (excluding holidays). For more information, click here.
6. I understand that two separate photos are needed to confirm that a violation took place. Must the vehicle and license plate be seen clearly in both photos on the offence notice/ticket?
No. Two photographs are taken by the Intersection Safety Camera of violations that occur at the enforced locations. One photograph of the vehicle in violation is taken by the mobile photo radar system. For more information on the Image Capturing Enforcement Regulation 220/2002 of the Manitoba Highway Traffic Act, download this PDF.
7. I received an offence notice/ticket in the mail, but someone else was driving. Can you send the offence notice/ticket to the individual that was driving?
No. Provincial legislation requires the offence notice/ticket to be issued to the registered owner of the Manitoba vehicle number plate on the violating vehicle. The registered owner information is on file with the Manitoba Public Insurance, Registrar of Motor Vehicles. The registered owner is the person summonsed and therefore responsible for responding by the due date noted, as explained on the front and back of the offence notice/ticket. There is an option on the back of the offence notice/ticket where the registered owner can authorize another person to respond on their behalf however the registered owner remains responsible.
8. Could I have my offence notice/ticket mailed to a different address or pick it up in person?
No. Provincial legislation requires that the offence notice/ticket be mailed to the address of the registered owner on file with Manitoba Public Insurance, Registrar of Motor Vehicles.
9. How accurate and how often are the Intersection Safety Camera and Mobile Photo Radar camera systems tested?
The systems are approved by the Provincial Government of Manitoba Minister of Justice under the Highway Traffic Act Regulation 220/2000. The systems are tested regularly. For more information on the Image Capturing Enforcement Regulation 220/2002 of the Manitoba Highway Traffic Act, download this PDF.
10. Why aren’t there more speed limit signs posted?
The City of Winnipeg Public Works Department, Transportation Division is responsible for posting signage. For more information, visit this site.
11. I am interested in doing speed checks on my street. How can I arrange this?
SpeedWatch is an initiative of Manitoba Public Insurance and its community partners, including the City of Winnipeg Traffic Assessment Branch, Manitoba Association of School Superintendents (MASS), Winnipeg Police Service, RCMP, Brandon Police and other participating local police agencies.
The program is intended for residential streets with light to medium traffic, where the speed limit is 50 kms per hour. Local volunteers borrow radar-operated speed reader boards that display the posted speed limit and the driver’s speed. The equipment is set up in a safe location off the road where drivers can see it, during the days and times when volunteers feel speeding is the worst. Information about how fast drivers are travelling is forwarded to Manitoba Public Insurance for analysis.
To book the SpeedWatch equipment, contact:
SpeedWatch Coordinator
Road Safety Department
Manitoba Public Insurance
Telephone: 204-985-8737; toll-free 1–888–767–7640
12. Are there statistics for the Winnipeg Photo Enforcement Safety Program?
Statistics are available here.
Mobile Photo Radar Enforcement
13. Why are the mobile photo radar vehicles set up in a school or playground zone on evenings or on weekends when there are no children around?
Provincial legislation permits the use of mobile photo radar vehicles to enforce speeding violations in school and playground zones within in the City of Winnipeg. They are enforceable at all times whether occupied or not. Enforcement takes place in properly signed school and playground zones in accordance with the provincially approved signage.
14. Who is responsible for setting the speed limits and signing a construction zone?
The City of Winnipeg Public Works, Transportation Division is responsible for construction zones in the City. Enforcement takes place in any properly signed construction zone in accordance with the provincially approved signage. For more information on construction zone signage and about the City of Winnipeg Public Works, Transportation Division, visit the following Web site and download the PDF.
15. Why does the mobile photo radar vehicles occasionally operate in areas designated "No Stopping/No Parking?"
In general, the mobile photo radar vehicles do not operate in restricted areas. This occurs only under specific instructions by the Winnipeg Police Service. These vehicles are exempt under the City of Winnipeg By-Law 1573/77 Section No. 32 and may enforce in a restricted area just as any conventional police vehicle. For more information, visit this site.
16. Why isn’t there a sign indicating a mobile photo enforcement vehicle is set up ahead like there is for the Intersection Safety Cameras?
Major roads leading into the City of Winnipeg have posted signage to advise motorists that traffic laws are photo enforced. There is also signage throughout the City to remind motorists that this is a photo enforced community. Provincial legislation permits mobile photo enforcement in school, playground, and construction zones. The posted provincially approved signage that identifies these zones is the indication that photo enforcement can and may be deployed.
17. I would like to have a mobile photo enforcement vehicle set up on my street.
Under the current provincial legislation, mobile photo radar vehicles can only be used to enforce speeding violations in school, playground and construction zones within the City of Winnipeg. If one of these zones exists on your street, please call the Contact Centre at 311. Be prepared to leave your contact information and the Photo Enforcement Section will then contact you. If one of these zones is not present, please contact your local District Station to request conventional traffic enforcement. For a list of District Station phone numbers, click here.
18. Why is there a person in the mobile photo enforcement vehicle?
The person is a trained and qualified Provincially appointed mobile photo radar operator who is also a Provincially appointed peace officer. The operator sets up and tests the equipment. They also observe and make notes on each violation.
19. How many Mobile photo radar vehicles are deployed throughout the City of Winnipeg?
Currently, there are 10 mobile photo radar vehicles that operate and enforce speed violations in school, playground and construction zones throughout the City. For more information, click here.
Intersection Safety Cameras (ISC)
20. I was driving through the intersection and the camera flashed. I don’t believe I was speeding and I don’t think I entered the intersection on a red light. Why did it flash?
There are a number of technical reasons why this may occur. An offence notice/ticket is only issued after review and verification by a trained and qualified Provincially appointed peace officer. An offence notice/ticket is only issued if a violation occurred.
21. Will I still receive an offence notice/ticket if the traffic signals are malfunctioning or have changed to flashing mode?
Red light and speeding offence notice/tickets are only issued after review and verification by a trained and qualified Provincially appointed peace officer. An offence notice/ticket is only issued if a violation occurred.
22. The traffic signal/light was amber when I entered the intersection. Can you explain why I received an offence notice/ticket?
Regarding a red light violation, the Intersection Safety Camera (ISC) activates only after the traffic signal/light has changed to a solid red light and the offending vehicle has not yet entered the intersection. An offence notice/ticket is only issued after review and verification by a trained and qualified Provincially appointed peace officer. An offence notice/ticket is only issued if a violation occurred.
23. There’s no sign indicating "No right turn on red." Why did I receive an offence notice/ticket?
When the traffic signal is a solid red light for the specific travel lane, motorists must come to a complete stop as required, prior to making any further actions that may be permissible by law.
24. How is the timing of intersection signal lights determined?
The City of Winnipeg Public Works, Traffic Signals Systems Management Division determines the timing of signal lights. For more information, click here.
25. How many Intersection Safety Cameras are installed throughout the City of Winnipeg?
Currently, there are 51 Intersection Safety Cameras (ISCs) throughout the City of Winnipeg. They enforce red light and speed violations. Up to 33 locations may be active at any one time. For more information on ISC locations, click here.
26. How do I suggest an Intersection Safety Camera location?
Call the Contact Centre at 311 with your suggestion. Be prepared to leave your contact information and the Photo Enforcement Section will then contact you. We encourage public input!
27. I was in a funeral procession and I entered the intersection on a red light at an intersection that has an Intersection Safety Camera (ISC). Will I receive an offence notice/ticket?
Specific rules must be followed when travelling in a funeral procession. If you receive an offence notice/ticket, call the Contact Centre at 311 and be prepared to leave your contact information. The Photo Enforcement Section will then contact you. Please have your offence notice/ticket available when you call to provide further information.
Vehicles in a funeral procession at a controlled intersection are governed under the Province of Manitoba Highway Traffic Act, Sections 117(4) and 117(5) and the City of Winnipeg By-Law 1573/77 Section No. 36. For more information on the Highway Traffic Act, click here.
For more information on City of Winnipeg By-Law 1573/77 visit this site.
Provincial Court Office / Disputes / Challenges / Payments
28. I lost/misplaced/can’t find/never received my offence notice/ticket. Can you provide me with the offence notice/ticket information and my options for payment?
Contact or attend the Provincial Court Office at 373 Broadway in Winnipeg (telephone: 204-945-3156) or any Regional Provincial Court Office. All Provincial Court Offices are open Monday to Friday between 8:30 a.m. and 4:30 p.m. (excluding holidays). For more information, click here.
29. I lost/misplaced/can’t find/never received my offence notice/ticket. Can you send me another copy?
No. Only one copy of the offence notice/ticket is mailed to the registered owner. You must contact or attend the Provincial Court Office at 373 Broadway in Winnipeg (telephone: 204-945-3156), or any Regional Provincial Court Office to obtain the required information. All Provincial Court Offices are open Monday to Friday between 8:30 a.m. and 4:30 p.m. (excluding holidays). For more information, click here.
30. There’s a hold on my driver’s license, but I never received an offence notice/ticket in the mail. Who can I contact about this?
Contact or attend the Provincial Court Office at 373 Broadway in Winnipeg (telephone: 204-945-3156) or any Regional Provincial Court Office. All Provincial Court Offices are open Monday to Friday between 8:30 a.m. and 4:30 p.m. (excluding holidays). For more information, click here.
31. What Mobile Photo Radar or Intersection Safety Camera (ISC) offence notice/tickets do I have outstanding?
Contact or attend the Provincial Court Office at 373 Broadway in Winnipeg (telephone: 204-945-3156) or any Regional Provincial Court Office to find out what offence notice/tickets are outstanding. All Provincial Court Offices are open Monday to Friday between 8:30 a.m. and 4:30 p.m. (excluding holidays). For more information, visit this site.
32. What are my payment options?
The options for payment are explained on the front and back of the offence notice/ticket. If you have lost or misplaced a portion of your offence notice/ticket containing the instructions you can view a copy of a blank offence notice/ticket by using the "visit this site" link below and then the link entitled Photo Enforcement Ticket (PDF 40Kb). For more information, contact or attend the Provincial Court Office at 373 Broadway in Winnipeg (telephone: 204-945-3156) or any Regional Provincial Court Office to find out what offence notice/tickets are outstanding. All Provincial Court Offices are open Monday to Friday between 8:30 a.m. and 4:30 p.m. (excluding holidays). For more information, visit this site.
33. Can I pay my offence notice/ticket online?
The options for payment are explained on the front and back of the offence notice/ticket. If you have lost or misplaced a portion of your offence notice/ticket containing the instructions you can view a copy of a blank offence notice/ticket by using the "visit this site" link below and then the link entitled Photo Enforcement Ticket (PDF 40Kb). For more information, contact or attend the Provincial Court Office at 373 Broadway in Winnipeg (telephone: 204-945-3156), or any Regional Provincial Court Office. All Provincial Court Offices are open Monday to Friday between 8:30 a.m. and 4:30 p.m. (excluding holidays). For more information, visit this site.
34. My offence notice/ticket has gone to collections. Who can I contact about this?
Contact or attend the Provincial Court Office at 373 Broadway in Winnipeg (telephone: 204-945-3156) or any Regional Provincial Court Office. All Provincial Court Offices are open Monday to Friday between 8:30 a.m. and 4:30 p.m. (excluding holidays). For more information, visit this site.
35. How do I dispute/challenge/contest this offence notice/ticket?
The information is provided on the front and back of your offence notice/ticket. If you have lost or misplaced a portion of your offence notice/ticket containing the instructions you can view a copy of a blank offence notice/ticket by using the "visit this site" link below and then the link entitled Photo Enforcement Ticket (PDF 40Kb). For further information you can contact or attend the Provincial Court Office at 373 Broadway in Winnipeg (telephone: 204-945-3156), or any Regional Provincial Court Office. All Provincial Court Offices are open Monday to Friday between 8:30 a.m. and 4:30 p.m. (excluding holidays). For more information visit this site.
36. Where can I dispute/challenge/contest an offence notice/ticket after it has been paid?
Contact or attend the Provincial Court Office at 373 Broadway in Winnipeg (telephone: 204-945-3156), or any Regional Provincial Court Office. All Provincial Court Offices are open Monday to Friday between 8:30 a.m. and 4:30 p.m. (excluding holidays). For more information visit this site.
37. I received a photo enforcement offence notice/ticket that I don’t agree with. Who can I contact to further discuss this matter?
Once an offence notice/ticket is issued by the City, it becomes a Provincial Court matter. Options are listed on the front and back of the offence notice/ticket as to how you may dispose of or contest the offence notice/ticket.
Contact or attend the Provincial Court Office at 373 Broadway in Winnipeg (telephone: 204-945-3156), or any Regional Provincial Court Office. All Provincial Court Offices are open Monday to Friday between 8:30 a.m. and 4:30 p.m. (excluding holidays). For more information visit this site.
38. Who sets the fine amounts?
The Provincial Government sets fines for violations under the Highway Traffic Act. For a list of the most common offences and the set fine categories, please visit this site.
39. What is the set fine for Fail to Stop Vehicle at an Intersection When Signalled to Stop by a Red Traffic Control Light? For Speeding?
The Provincial Government sets fines for violations under the Highway Traffic Act. For a list of the most common offences and the set fine categories, please visit this site.
40. I contacted the Provincial Court with questions related to my photo enforcement offence notice/ticket, and they referred me back to the Winnipeg Police Service. Now what do I do?
Call the Contact Centre at 311 and explain the problem. Be prepared to provide your contact information. The Photo Enforcement Section will then contact you. Please have your offence notice/ticket available when you call to provide further information.
41. I sent in my ticket payment by cheque weeks ago, why hasn’t my cheque cleared my account yet? Did you receive my ticket payment?
All payments received for fines and the subsequent transactions are the responsibility of the Provincial Court. Contact or attend the Provincial Court Office at 373 Broadway in Winnipeg (telephone: 204-945-3156) or any Regional Provincial Court Office. All Provincial Court Offices are open Monday to Friday between 8:30 a.m. and 4:30 p.m. (excluding holidays). For more information, visit this site.
Stolen Vehicle / Stolen License Plate / Sold Vehicle
42. My vehicle or licence plate(s) were stolen when this offence notice/ticket was issued.
Call the Contact Centre at 311 and be prepared to provide your contact information. The Photo Enforcement Section will then contact you. Please have your offence notice/ticket available when you call to provide further information.
43. I sold my car with the licence plates. I didn’t own the vehicle when this offence notice/ticket was issued.
Call the Contact Centre at 311 and explain the situation. Be prepared to provide your contact information. The Photo Enforcement Section will then contact you. Please have your offence notice/ticket available when you call to provide further information.
Information on the Offence Notice / Ticket
44. On my photo enforcement offence notice/ticket, for the information regarding date and time, why does it say "On or about"?
The wording is part of the provincially legislated form and required for legal purposes.
45. Can you explain what all the numbers mean in the black box at the top of the photo on the offence notice/ticket?
This is the data information box and is fully explained in the Image Capturing Enforcement System Regulation 204-220-2202 of the Highway Traffic Act. For more information, download this PDF.
46. Does this offence notice/ticket affect merits on my driver’s license?
No. Image Capturing Enforcement System Offence Notice/tickets issued to the Registered Owner of an offending vehicle contains the following wording: "A CONVICTION FOR THIS OFFENCE WILL NOT BE RECORDED ON YOUR DRIVING RECORD OR NATIONAL SAFETY CODE PROFILE."
47. Where did my red light or speeding violation occur?
The Location of Offence appears in the last line at the very bottom of the Image Capturing Enforcement System Offence Notice/ticket.
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