Joanna joined the Service in 1998, beginning her career in Division 11. In 2002, she transferred to the North End, to the School Resource Officer Program. In July 2006, Joanna transferred to Community Relations Unit Diversity Relations Section to become the Diversity Relations Officer. She currently works with the many diverse groups in and around the city of Winnipeg, helping to build relations between the different groups and the Winnipeg Police Service, and is currently sitting on the advisory board for the Institute for Community Peacebuilding.
In addition to her regular duties, Joanna teaches First Aid for the Service, and is a member of the Mounted Patrol Unit.