Winnipeg 311 is more than a phone number. It's also an online resource that offers more ways to get information and access City services. Click one of the tabs below in order to see the available options.
If the service request or information you are looking for is not available online, please contact 311 using any of the contact options listed in the "Contact Us" box below.
Crime - non-violent incidents with no suspects
Report damage to property or vehicles, theft, lost property and add information to existing police reports.
Dutch Elm Disease Inspection
Request City inspection of Elm trees that show symptoms or signs of Dutch Elm Disease. (Seasonal)
Frozen Catch Basin
Report frozen catch basins to prevent street flooding. (Seasonal)
Graffiti
Report graffiti on City of Winnipeg facilities (e.g., library, skate parks).
Lost Property on a Bus
Report property lost while taking transit.
Pothole Repair
Report potholes located on city streets.
Sidewalk Repair - non-hazardous
Report sidewalks in need of repair, if public safety concern phone 311.
Snow Removal - on street only
Request snow to be removed from City streets. (Seasonal)
Street Sign - install/remove
Request to install, change or remove street signage. For missing stop signs call 311.
Track Your
Service Request
Reference number and email address required.
Building Permit - Basement Development
Apply for some city permits online such as basement development, house additions / attached garages, decks and more.
Business Licenses
Find out information/requirements for business permits and licenses.
City News and Information by email, RSS feeds, or via social media sites
Get the information you want when you need it.
Dog License
Animal Services online licensing - buy your dog license online.
Garbage & Recycling – Apply for reduced service
Properties with 2 - 7 dwelling units can apply for reduced garbage and recycling collection service
Golf Tee Times
Book at tee time for Crescent Drive, Kildonan or Windsor Park golf courses.
Insect Control Program Buffer Zone
Request a buffer zone.
Job Openings
Find job openings within the City of Winnipeg organization.
Library Card and Services
Get or renew a library card, search a library data base, browse encyclopedias and more.
Tax Installment Payment Plan
Find out how to pay your realty or business taxes monthly.
Transit Website
Connect with Transit for bus times and more.
Track Your
Service Request
Reference number and email address required.
Dog License
Animal Services online licensing - new dog license applications, renewals and animal care donations.
Library Fees
Pay your library fees online.
Parking Ticket
Pay your City of Winnipeg parking tickets online.
Track Your
Service Request
Reference number and email address required.
Track Your
Service Request
Reference number and email address required.
Business Assessment
Search Business Assessments and view sample notices.
City Services
Access city services using our neighbourhood illustration.
Emergency Planning
EmergWeb, your one-stop shop for City information during an emergency.
Environmental Planning and Programs
Greenspace: City of Winnipeg's Environmental Directory.
Financial Assistance Programs
For the development, repair, and improvement of residential property.
Major Infrastructure Projects
List of current major projects.
Our Winnipeg
City Council's long-range policy plan.
Permits and Licenses
Alphabetic listing of Permits and Licenses.
Residential Assessment
Learn more about property assessment.
Sponsorship Opportunities
Sponsor Winnipeg - Support your city.
Winnipeg's History
Historical timeline, photos and civic history.
Phone: 311
Email: Winnipeg 311
Fax: 311
Toll-free (phone or fax): 1-877-311-4974 (4WPG)
TTY: 204-986-1311
Mail: 311 Services, 510 Main Street, Winnipeg, MB R3B 1B9
Track Your
Service Request
Reference number and email address required
Make the Right Call!
Emergency Calls still go to
911
- 9-1-1
Life-threatening Emergencies and Crimes in Progress - 204-986-6222
Police Non-Emergencies
If you are in imminent danger please call 911.
In the interest of public safety, callers placing emergency calls to 311 will be advised to hang up and dial 911 directly.
