Winnipeg 311 Online
Winnipeg 311 is more than a phone number. It's also an online resource that offers more ways to get information and access City services. Click one of the tabs below in order to see the available options.
If the service request or information you are looking for is not available online, please contact 311 using any of the contact options listed in the "Contact Us" box below.
Email: Winnipeg 311
Toll-free (phone or fax): 1-877-311-4974 (4WPG)
TTY (Telecommunication device for the deaf): 204-986-1311
Mail: 311 Services, 510 Main Street, Winnipeg, MB R3B 1B9
In Person: Main Floor 510 Main Street
Hours or Operation: Monday to Friday 8:30 am to 4:30 pm (excluding weekends and statutory holidays)
311 Mobile App: Download the 311 mobile App and learn how it works.
Make the Right Call!
Emergency Calls still go to
Life-threatening Emergencies and Crimes in Progress
If you are in imminent danger please call 911.
In the interest of public safety, callers placing emergency calls to 311 will be advised to hang up and dial 911 directly.