Why was my Ambulance bill not sent to Manitoba Health for payment?
How can I pay my bill?"
Where can I mail my payment?
Can I pay my bill at the bank?
Can I pay my bill through Internet banking?
Where can I pay my bill in person?
Where is City Hall, 510 Main Street?
Where is the St. Boniface Bilingual Service Centre?
When is my ambulance payment due?
Are there any interest or late payment fees charged?
Is there a charge for cheques being returned from the bank?
Is the patient responsible for payment of the ambulance bill if another person called the ambulance?
If more than one person is transported in the same ambulance, is the bill divided between the number of patients?
Does a patient who lives outside of Winnipeg pay the same rate as someone who lives in Winnipeg?
Is there a charge for mileage, waiting time, etc?
Can I make payments on my Ambulance bill?
What do I do, if I need a receipt for my Ambulance bill mailed to me?
What do I do, if I want to complain about my Ambulance bill?
Why is the rate so high?

Why was my Ambulance bill not sent to Manitoba Health for payment?

Manitoba Health does not pay for Ambulance bills. The bill is the responsibility of the user.

How can I pay my bill?

We accept cheque, cash, money order, interac, and credit card (Visa, Master Card, American Express).

Where can I mail my payment?

Winnipeg Fire Paramedic Service, Main Floor, 185 King Street, Winnipeg, Manitoba R3B 1J1.

Can I pay my bill at the bank?

No.

Can I pay my bill through Internet banking?

No.

Where can I pay my bill in person?

Winnipeg Fire Paramedic Service, Main Floor, 185 King Street

City Hall, 510 Main Street

St. Boniface Bilingual Service Centre, 614 Des Meurons Street

Where is City Hall, 510 Main Street?

Downtown on the corner of Main Street and James Avenue

Where is the St. Boniface Bilingual Service Centre?

In St. Boniface on the corner of Des Meurons and Provencher.

When is my ambulance payment due?

Payment is due upon receipt of invoice.

Are there any interest or late payment fees charged?

We do not charge interest or late fees.

Is there a charge for cheques being returned from the bank?

A fee of $25.00 is added to an account for any cheque returned to us from the bank.

Is the patient responsible for payment of the ambulance bill if another person called the ambulance?

The person who receives the treatment and / or transport is the person who is responsible for payment of the ambulance bill.

If more than one person is transported in the same ambulance, is the bill divided between the number of patients?

No. The Ambulance billing is a flat rate and is billed per person, not per ambulance.

Does a patient who lives outside of Winnipeg pay the same rate as someone who lives in Winnipeg?

We have three rates which are charged and those rates relate directly to where the patient resides. If the patient resides in Winnipeg, he or she is presumed to be paying both municipal and provincial taxes so the rate is the lowest. If the patient lives elsewhere in Manitoba, they would not be paying City of Winnipeg taxes; therefore, we charge a higher rate, and for those who do not live in Manitoba and pay no taxes within the province, we charge the full cost of providing the service.

Is there a charge for mileage, waiting time, etc?

No. We charge a flat rate for Ambulance bills.

Can I make payments on my Ambulance bill?

Yes. Monthly payments will be accepted upon request.

What do I do, if I need a receipt for my Ambulance bill mailed to me?

You can phone (986-3001) or email us (fps-billinquiries@winnipeg.ca) , and we will send a receipt to you in the mail.

What do I do, if I want to complain about my Ambulance bill?

You can call or write us.

Why is the rate so high?

Ambulance rates are set by City Council.