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Complaints

The City of Winnipeg Animal Services Agency responds to citizen complaints and inquiries. Please refer to the Pound By-law 2443/79 and the Exotic Animal By-law 3389/83 for details on City of Winnipeg’s animal related by-laws.

How do I register a complaint?

To register a complaint with the Animal Services Agency, please call 311.  At that time you will be asked a series of questions:

  • your name, address and phone number
  • the address of where the animal lives, if known
  • the date and time that the incident occurred
  • a detailed description of the incident
  • a description of the animal

Your complaint will be registered and an Animal Services Agency Officer will investigate.
Please note that Animal Services Agency does not respond to anonymous complaints