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City Clerk's

Making a Request

Under the Freedom of Information and Protection of Privacy Act (FIPPA), you have the right to request access to City records and information about yourself or other matters of interest to you. The City of Winnipeg offers a great deal of information to the public through our website, www.winnipeg.ca. Before submitting a FIPPA application, try searching the City of Winnipeg’s website or the following resources:

Information about City services.
Committee and Council Reports, Minutes, and Meetings.
Access many of the City’s freely available data sets.

Locate property-related information by either searching on an address or by searching by type of facility.
Obtain property-specific environmental records, including by-law violations, records of spills, outstanding compliance orders, and records of monitoring or surcharging.
Information on selling to the City, past and current Bid Opportunities, and City policy regarding Materials Management.

Access historical records.
Winnipeg Police Services statistics, graphs and maps.

Access specific information regarding records such as building plans, etc.

To make a FIPPA request, you must complete the FIPPA application form. Describe the records you wish to access as clearly and as specifically as possible. Include your name, address and telephone number where you can be reached. Sign the form and keep a copy for your reference. Submit the completed application form to the City Clerk's Department by mail, email or fax (address information is at the bottom of this page).

*FIPPA requires that your request is responded to within 30 days, but may take longer in certain limited circumstances. While the City strives to respond to requests without delay, rush responses are not possible due to high volumes. Please submit your request at least 30 days before you require the response.

If you are requesting information on behalf of someone else, or wish to obtain information about another person, you must supply the City of Winnipeg with signed authorization from that individual.

Are there any fees associated with the application?
There is no charge to submit an access to information request under FIPPA. Applicants are entitled to two free hours of search and preparation time. In cases where the request is expected to take more than two hours to complete, or where computer programming time is required, an Estimate of Costs form may be issued. You will not be charged fees unless you agree to proceed with your request by returning the signed Estimate of Costs form along with the assessed fees. Please see the excerpts below from the FIPPA Act for possible fees.

  • An applicant shall pay a search and preparation fee to the public body whenever the public body estimates that search and preparation related to the application will take more than two hours.
  • The fee payable for search and preparation is $15.00 for each half-hour in excess of two hours.
  • An applicant who is given a copy of a record shall pay the following copying fees to the public body:
    • 20 cents for each page for paper copies made by a photocopier or computer printer;
    • 50 cents for each page for paper copies made from a micro printer;
    • actual costs for any other method of providing copies.
  • When a public body needs to use computer programming or incurs data processing costs in responding to an application, the applicant shall pay to the public body
    • $10.00 for each fifteen minutes of internal programming or data processing; or
    • the actual cost of external programming or data processing incurred by the public body.

For more information regarding applicable fees, please consult the Freedom of Information and Protection of Privacy Act.

When can I expect a response?

In most cases, you should receive a response from the appropriate department within 30 days, unless the request has been transferred to another public body or the public body requires an extension of time to prepare the response. If you do not receive a response within the 30 day period, you may wish to follow up with the FIPPA coordinator or submit a complaint to the Manitoba Ombudsman.

Are there any steps I can take if I’m not satisfied with the information provided?

If you are not satisfied with the public body’s response to your FIPPA request, you may submit a complaint to the Manitoba Ombudsman. The Ombudsman is an independent review officer with broad investigative, auditing and reporting powers under FIPPA.

The Ombudsman will investigate your complaint and will try to resolve it informally, to the satisfaction of the parties and in a manner consistent with the purposes of FIPPA. If the complaint cannot be resolved informally and is found to be supportable, the Ombudsman will make recommendations to the public body. Written notification of the Ombudsman’s findings and any recommendations to the public body will be sent to you when the investigation is completed.

For further information about the powers of the Manitoba Ombudsman under FIPPA and the procedure for making a complaint, please visit the website of the Manitoba Ombudsman’s Office.

Application Form

Submit the completed application form to the City Clerk's Department by mail, email or fax.

Consent Form

If you are requesting information on behalf of someone else, or wish to obtain information about another person, you must supply the City of Winnipeg with signed authorization from that individual.

Mail:
City Clerk's Department
Administration Building
510 Main Street
Winnipeg, Manitoba R3B 1B9
Phone: 311
Fax: 204-947-3452
Email: City Clerk's

Complaint Form

If you are not satisfied with the response to your FIPPA request, you can make a complaint to the Manitoba Ombudsman's Office. The completed complaint form should be mailed to the Manitoba Ombudsman's Office, 750-500 Portage Avenue, Winnipeg, Manitoba R3C 3X1.

Last update: September 30, 2015