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Water

Did you know...
Service crews with the Water Services Division work from 7 a.m. to 6 p.m., 7 days a week, 364 days a year? They work on all holidays except Christmas Day. These are the staff that repair water main breaks, clean water mains, inspect and maintain fire hydrants and replace water meters. So, when you see these staff working on a weekend or on a holiday, you'll know they are not working overtime – they are simply working their regular shift.

Water and sewer rates and charges

Drinking water quality
    - Frequently asked questions (FAQ)
    - Water test results
        - Shoal Lake
        - Water Treatment Plant raw
        - Water Treatment Plant treated
        - Winnipeg
    - Water supply system annual report
    - Annual water quality compliance report archive
    - Annual customer water quality reports archive
    - Water system operating licence and annual audit report

Water treatment program
    - Treatment plant
        - Treatment plant background
    - Ultraviolet light disinfection
    - The facts about Cryptosporidium and Winnipeg's water supply

Lead control program
    - Lead pipe replacement program
    - Orthophosphate program

Controlling cross-connections and preventing backflow
    - Homes
    - Businesses
    - Licensed backflow and cross-connection testers


Water services

Water main cleaning program

Water main breaks
   Frequently asked questions (FAQ)

Water main renewals

Water supply concerns
   Information to help you when you're experiencing problems with your water service or infrastructure
    - Valve boxes
    - Water tanks
    - Hydrants
    - Water meters
    - Clean up after repair

Water service interruptions

Water pipe responsibilities for property owners
    - Maintaining your private water system Icon indicating a pdf file which will open up a new browser window. (pdf - 197kb)

Licensed sewer and water contractors
  Selecting this link will open the french version of this pdf file in a new browser window. Close the new window to return to this page.

Manual for the production of construction drawings Icon indicating a pdf file which will open up a new browser window. (pdf - 2.5MB)

Water fill procedures at standpipe locations


Water conservation
    - Residential water saving tips
    - Multi-family residential water saving tips
    - Commercial water saving tips
    - Youth education
    - Toilet replacement credit program - residential
        - Frequently asked questions (FAQ)
        - Approved list
        - Water-efficient toilet annual payback calculator
    - Billed water consumption report


Hot tap water burns
  Selecting this link will open the french version of this pdf file in a new browser window. Close the new window to return to this page. Icon indicating a pdf file which will open up a new browser window. (pdf - 50kb)
   Safety information on how hot the tap water in your home should be

Greater Winnipeg Water District Railway

Winnipeg's water - Our most essential resource Icon indicating a pdf file which will open up a new browser window. (pdf - 654kb)
  Selecting this link will open the french version of this pdf file in a new browser window. Close the new window to return to this page. Icon indicating a pdf file which will open up a new browser window. (pdf - 613kb)

Questions about water quality or service?
    Contact us for all your comments or concerns.

• Water and Waste by-laws

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This page was last updated on December 8, 2011