Automated garbage cart collection
Your guide to rolling out your garbage
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"Top of page"
- Placing your cart
- Protecting your cart
- Getting ready for collection
- Moving your cart
- Be cart smart
- Biweekly curbside spring and fall yard waste collection
- Winter cart tips
- Banned materials
- Cart options
- For more information
Direct link to video courtesy of Winnipeg Free Press. |
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Placing your cart
The driver does not leave the truck, so please put your cart in the proper place.
Front street collection
- Place it
Place the cart on the street with the wheels against the curb or the edge of the road.
Point it
Point the arrow on the cart lid to the centre of the street.
Space it
Allow a minimum of one metre (three feet) clearance on both sides of the cart.
Return it
Take your cart back onto your property by the end of collection day.Back lane collection
- Place it
Place your garbage cart on the same side of the back lane as your property, as far back from the path of vehicles as possible.
Point it
Point the arrow on the cart lid to the centre of the lane.
Space it
The collection arm on the truck needs space so it will not tip over other carts or damage property:
- a minimum of one metre (three feet) clearance on both sides of the cart
- a minimum of 0.3 metre (one foot) clearance at the back of the cart
Return it
Take your cart back onto your property by the end of collection day.
Protecting your cart- Write your address on the cart with a permanent marker in the space provided. We recommend that you do this as soon as we deliver the cart.
- Record the serial number in the information package provided with your cart. The number is stamped on the side of the cart. This will help identify your cart if there is a problem.
- Put out your cart by 7:00 a.m. – but no sooner than the night before.
- Make sure the cart lid is closed.
- Grab the handle with both hands and tilt the cart towards you.
- Push or pull the cart to roll it. Do not drag the cart.
- Push the cart when going downhill and pull the cart when going uphill.
- Do not overfill the cart. Overfilled carts will not be emptied.
- Keep the lid closed at all times. Lids that are left open on collection day can be damaged when the cart is emptied.
- Do not jam garbage into the cart. Garbage must be able to fall freely when the cart is tipped.
- Do not leave garbage beside or on top of your cart. Only garbage inside the cart will be collected.
- Small kitchen garbage bags do not have to be placed into a large garbage bag.
- If there is no space on the street in front of your house, place your cart at the end of your driveway.
- Bag all messy or smelly garbage before putting it in your cart.
- Regularly rinse out your cart with a hose or a vinegar/water solution to control odours.
- Do not allow children to sit, climb or stand on the cart lid, or to play in or around the cart.
- Place only your regular household garbage inside the cart. Do not place banned materials in your cart.
- Keep the cart as far back from the path of vehicles as possible.
Winter cart tips- Bring your cart back onto your property as soon as possible after collection.
- Make sure the area around and under your cart is clear.
- Clear the snow and ice off your cart to ensure the lid opens when the cart is tipped into the truck.
- If there are snowbanks along the curb, place your cart a little further out from the curb.
- Don’t place the cart behind or on top of a snowbank.
- Be careful when moving your cart if the ground is slippery.
Banned materials
Examples of banned materials are:
- hazardous waste – the danger symbols on labels can help you identify many hazardous waste products (e.g., oil, oil filters, paint, solvents, propane tanks, batteries),
- electronic equipment (e.g., televisions, DVD players, computers, printers, cell phones),
- dirt, sod or rocks,
- bricks, metal or concrete,
- construction/renovation materials and
- auto parts (e.g., tires, brake drums).
Cart options
One 240-litre cart is provided to each property as part of our automated garbage collection service. You can choose to upgrade your service for an annual fee. Three options are available:
| 2010 fees | |
| Option 1 Switch your 240-litre cart for a 360-litre cart |
$33.00 per year |
| Option 2 Get a second cart, 240-litre size |
$93.00 per year |
| Option 3 Get a second cart, 360-litre size |
$116.00 per year |
You can sign up for only one option. You cannot change your option part way through the year.
To sign up for one of these options
Contact 311
Getting your new cart
After you sign up, we will contact you to make arrangements. Either you can pick up your cart from our office or we can deliver your cart for $25.00.
Using your new cart
You can start using your new cart on the next scheduled collection day after receiving the cart.
Payment method
- We will add the charge to your water bill. Please have your water account information (i.e., address, name of account holder) ready when you contact our 311 Centre to sign up.
- If you don't have a water account in your name, you can make other payment arrangements.
Payment conditions
- There are no refunds if you cancel your service part way through the year.
- We will add the charge automatically each year unless you cancel the service.
- If the cost to provide the additional service goes up, the annual fees could increase to recover these costs.
Cart replacement fees
If you must replace your cart (either because it was damaged, lost or stolen), your cost is:
| 240-litre cart | $60.00 |
| 360-litre cart | $75.00 |
- Read our automated garbage cart collection frequently asked questions (FAQ)
- Refer to the "Rolling out your garbage" automated garbage collection guide
(pdf - 265kb). - Contact 311
Now you’re ready to roll!
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This page was last updated on September 23, 2011 |
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